Private Cloud Customer Center Specialist
hace 2 semanas
The Private Cloud Customer Center Specialist will play a critical role in ensuring the successful adoption of RISE SAP S/4HANA Private Cloud Edition solution by customers. This individual will work closely with internal and external stakeholders to identify opportunities for process improvements and automation, and develop strategies to implement these changes. In addition, this person will be responsible for establishing initiative KPI & Goals framework for the unit and its employees at various levels, in alignment with ECS and Customer Delivery Engagement guidance, and executing robust delivery of the plan against defined KPIs & goals. We estimate the salary for this position to be around $120,000 - $180,000 per year, depending on your location and qualifications. The ideal candidate will have 6+ years of overall experience in IT software and services, 5+ years of project management experience, and a solid background in customer-facing processes.
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Cloud Contact Center Technology Specialist
hace 1 semana
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoWe are seeking an experienced Cloud Contact Center Technology Specialist to join our CX Team in Barcelona. This is a hybrid role that manages our cloud contact center platform to provide customer care services to our clients.We are working on expanding and exploiting the functionality of the tools to their full potential. You will work closely with the...
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Cloud Computing Specialist
hace 1 mes
Barcelona, Barcelona, España Barcelona Supercomputing Center (Bsc) A tiempo completoJob Title: Cloud Computing SpecialistAbout Us: The Barcelona Supercomputing Center (BSC) is a leading supercomputing center in Spain, housing one of the most powerful supercomputers in Europe. Our mission is to research, develop, and manage information technologies to facilitate scientific progress.Job Summary: We are seeking a Cloud Computing Specialist to...
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Cloud Contact Center Platform Specialist
hace 2 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoRole OverviewWe're seeking an experienced Contact Center Platform Engineer to join our CX Team in Barcelona (hybrid) who manages our cloud contact center platform to provide customer care services to our clients. As a key member of our team, you'll be responsible for managing a cloud contact centre technology based on an omnichannel solution (from voice, to...
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SAP Cloud Delivery Specialist
hace 2 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoSAP Cloud Delivery SpecialistAbout the RoleThe SAP Enterprise Cloud Services team is seeking a skilled SAP Cloud Delivery Specialist to join our team of experts. As a key member of our team, you will be responsible for delivering end-to-end virtual customer engagement and ensuring seamless adoption of SAP Cloud solutions for our customers.Key...
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Cloud Infrastructure Specialist
hace 1 mes
Barcelona, Barcelona, España Geko Cloud A tiempo completoWe are seeking a skilled Cloud Infrastructure Specialist to join our team at Geko Cloud. As a key member of our technical team, you will play a crucial role in the agile and secure growth of companies operating on the Internet.The ideal candidate will have a minimum of 3 years of experience in Internet companies, operating with "Infrastructure as code" and 5...
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Cloud Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España TD SYNNEX Spain S.L.U. A tiempo completoJob Title: Cloud Customer Success SpecialistWe are seeking a highly skilled Cloud Customer Success Specialist to join our team at TD SYNNEX Spain S.L.U. This is an exciting opportunity to work with a leading IT distributor and solutions aggregator, driving business growth and customer satisfaction.Job Summary:The Cloud Customer Success Specialist will be...
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Cloud Documentation Specialist
hace 1 mes
Barcelona, Barcelona, España Tbwa ChiatDay A tiempo completoCloud Documentation SpecialistWe are seeking a skilled Cloud Documentation Specialist to join our team at DoiT. As a Cloud Documentation Specialist, you will be responsible for creating, updating, and maintaining customer-facing documentation at DoiT Help Center and the Developer Hub.ResponsibilitiesDevelop in-depth knowledge of our product portfolio and...
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Global Process Improvement Specialist for SAP Private Cloud
hace 2 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoAbout the RoleAt SAP, we empower individuals to drive innovation and excellence. Our company culture fosters collaboration, adaptability, and a passion for helping others. How do we achieve this? By focusing on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and purpose-driven work.Summary & Role...
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Cloud Infrastructure Specialist
hace 1 semana
Barcelona, Barcelona, España Sap Se A tiempo completo**About Us**SAP SE, a leading enterprise software company, enables organizations to run better by turning innovative ideas into impact. Our collaborative and caring team environment fosters growth, recognition, and benefits that matter.**Job Description**We are seeking highly motivated and customer-focused Cloud Architecture & Advisor (CAA) team members in...
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Customer Renewal Cloud Specialist
hace 1 mes
Barcelona, Barcelona, España Randstad Es A tiempo completoCustomer Renewal Cloud SpecialistWe are seeking a skilled Customer Renewal Cloud Specialist to join our team at Randstad Es. This role involves providing end-to-end renewal execution support, maintaining knowledge of commercial negotiation, and coordinating renewal activities. The ideal candidate will have a strong understanding of SAP, retention, and...
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Cloud Transformation Specialist
hace 2 semanas
Barcelona, Barcelona, España Sap A tiempo completoCompany OverviewThe Private Cloud Customer Centre at SAP is dedicated to ensuring seamless adoption of the RISE SAP S/4HANA Private Cloud Edition solution by customers through a Shared Services model.Job DescriptionWe are seeking an experienced Digital Customer Engagement Manager to join our team. The successful candidate will be responsible for end-to-end...
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Cloud Contact Center Engineer for Customer Experience
hace 2 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completo{"keyResponsibilities": "Our team is looking for a highly skilled Cloud Contact Center Engineer to join our Customer Experience team in Barcelona. As a key member of our team, you will be responsible for managing our cloud contact center platform to provide customer care services to our clients. Your expertise will be crucial in expanding and exploiting the...
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Cloud Operations Specialist
hace 6 días
Barcelona, Barcelona, España Red Points A tiempo completoJob Title: Cloud Operations SpecialistWe are seeking a highly skilled Cloud Operations Specialist to join our team at Red Points. As a key member of our cloud operations team, you will be responsible for ensuring the smooth operation and scalability of our cloud-based infrastructure.About UsRed Points is a fast-growing technology company that provides...
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Cloud Customer Success Specialist
hace 1 mes
Barcelona, Barcelona, España TD SYNNEX A tiempo completoWe're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. Our team of 23,000 industry experts shares a passion for bringing compelling technology products, services, and solutions to the world. We help our customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities. At TD...
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Contact Center Platform Engineer
hace 4 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoAbout the RoleWe're seeking an experienced Contact Center Platform Engineer to join our CX Team in Barcelona (hybrid) who manages our cloud contact center platform to provide customer care services to our clients. The ideal candidate will have a strong understanding of contact center technology and experience with omnichannel solutions.Key ResponsibilitiesAs...
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Contact Center Process Specialist
hace 2 semanas
Barcelona, Barcelona, España Exoticca A tiempo completoJob Title: Contact Center Process SpecialistJob Summary:We are seeking a highly skilled Contact Center Process Specialist to join our team at Exoticca. As a Contact Center Process Specialist, you will be responsible for evaluating and defining appropriate processes and procedures across contact channels, teams, and use cases.Key Responsibilities:Evaluate and...
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Cloud Customer Success Specialist
hace 4 semanas
Barcelona, Barcelona, España Td Synnex A tiempo completoWe're TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. Our team is passionate about bringing compelling technology products, services, and solutions to the world.We're an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities.At our...
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Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleAs a Cloud Transformation Specialist, you will play a key part in driving digital transformations for our clients in the travel industry. You will be responsible for establishing Amazon Web Services as the go-to cloud technology provider for these clients, promoting our entire portfolio of products and services to help them achieve their...
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Contact Center Platform Engineer
hace 1 mes
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoWe're seeking an experienced Contact Center Platform Engineer to join our CX Team in Barcelona (hybrid) who manages our cloud contact center platform to provide customer care services to our clients.As a key member of our team, you will be responsible for managing a cloud contact centre technology based on an omnichannel solution, handling IT infrastructure,...
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Cloud Engineering Specialist
hace 3 semanas
Barcelona, Barcelona, España Sap Se A tiempo completoJob SummaryWe're looking for a skilled Cloud Architect and Advisor to join our team at SAP. As a Cloud Architect and Advisor, you will play a key role in helping our customers succeed on their cloud journey under RISE with SAP. Your primary responsibility will be to work closely with customers, internal SAP teams, and other partners to design the...