Cloud Documentation Specialist

hace 4 semanas


Barcelona, Barcelona, España Tbwa ChiatDay A tiempo completo

Cloud Documentation Specialist

We are seeking a skilled Cloud Documentation Specialist to join our team at DoiT. As a Cloud Documentation Specialist, you will be responsible for creating, updating, and maintaining customer-facing documentation at DoiT Help Center and the Developer Hub.

Responsibilities

  • Develop in-depth knowledge of our product portfolio and identify documentation needs and opportunities from a customer-centric view
  • Collaborate with Product managers, engineers, and designers to gain a thorough understanding of our product
  • Manage multiple documentation tasks in any given sprint
  • Contribute to other technical knowledge articles at DoiT
  • Participate in tooling and process improvements

Qualifications

  • 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products
  • Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative
  • Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment
  • Self-organized and a self-motivated individual who is confident, thorough, and tenacious
  • Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub
  • Understanding API best practices; familiar with API specs and documentation tools
  • Excellent communication skills in English, both written and verbal

Bonus Points

  • Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes
  • Experience and knowledge of DocOps
  • A great sense of humor and enjoys having fun at work
  • Be your truest self


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