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Customer Experience Agent with Multilingual Skills
hace 1 mes
We are seeking a highly skilled Customer Experience Agent to join our team at MSX International. As a key member of our Customer Experience area, you will play a vital role in delivering exceptional customer service and support to our clients.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide multilingual support to customers, including French and German language skills.
- Collaborate with internal teams to ensure seamless customer experience.
- Stay up-to-date with industry trends and developments to provide expert advice to customers.
- Excellent command of English and strong language skills in French and German.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Knowledge of document management and operation of dedicated document management platforms.
- Opportunity to work with a leading company in the automotive sector.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
At MSX International, we value creativity, innovation, and autonomy. We believe in empowering our team members to take ownership of their work and contribute to the company's success. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
