Digital CRM Strategist
hace 1 día
Msd is a leading company in the pharmaceutical industry.
Job Title:Digital CRM Strategist
Salary: $120,000 - $150,000 per yearJob DescriptionThe Digital CRM Strategist will play a key role in supporting our Omnichannel Strategy – CRM area by coordinating business as usual activities and consolidating and evolving our CRM landscape.
This position requires strong analytical skills, excellent communication abilities, and a customer-centric approach to drive business growth.
Main Responsibilities:
- Responsible for data management and processing data change requests with customer data.
- Evaluate data collection and accuracy across the CRM ecosystem.
- Ensure compliance with Data Protection and Privacy Laws (GDPR) when conducting CRM activities.
- Participate in data revision and data cleanse initiatives.
- Collaborate on data analysis and system extractions.
- Perform data processing to ensure quality and consistency across different systems.
Key Skills and Qualifications:
- Bachelor's or master's degree in Engineering, Marketing, Business, or related field from an accredited institution.
- Ideal 3 years of experience in the pharmaceutical industry.
- Experience in CRM administration in Salesforce-based solutions (preferably Veeva).
Benefits:
- Competitive salary range: $120,000 - $150,000 per year.
- Ongoing training and development opportunities.
- A supportive team environment.
Others:
This role requires strong relationship-building skills, effective communication, and problem-solving abilities to drive business growth and customer satisfaction.
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