Digital CRM Strategist

hace 1 día


Madrid, Madrid, España Msd A tiempo completo
About Us

Msd is a leading company in the pharmaceutical industry.

Job Title:

Digital CRM Strategist

Salary: $120,000 - $150,000 per yearJob Description

The Digital CRM Strategist will play a key role in supporting our Omnichannel Strategy – CRM area by coordinating business as usual activities and consolidating and evolving our CRM landscape.

This position requires strong analytical skills, excellent communication abilities, and a customer-centric approach to drive business growth.

Main Responsibilities:

  • Responsible for data management and processing data change requests with customer data.
  • Evaluate data collection and accuracy across the CRM ecosystem.
  • Ensure compliance with Data Protection and Privacy Laws (GDPR) when conducting CRM activities.
  • Participate in data revision and data cleanse initiatives.
  • Collaborate on data analysis and system extractions.
  • Perform data processing to ensure quality and consistency across different systems.

Key Skills and Qualifications:

  • Bachelor's or master's degree in Engineering, Marketing, Business, or related field from an accredited institution.
  • Ideal 3 years of experience in the pharmaceutical industry.
  • Experience in CRM administration in Salesforce-based solutions (preferably Veeva).

Benefits:

  • Competitive salary range: $120,000 - $150,000 per year.
  • Ongoing training and development opportunities.
  • A supportive team environment.

Others:

This role requires strong relationship-building skills, effective communication, and problem-solving abilities to drive business growth and customer satisfaction.



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