Senior Field Maintenance Specialist

hace 4 semanas


Santiago de Compostela, La Coruña, España Avery Dennison A tiempo completo

**About Avery Dennison**

A leading global materials science and digital identification solutions company, Avery Dennison serves an array of industries worldwide with a wide range of branding and information solutions. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and various products that enhance branded packaging and customer experience.

We are a diverse company with approximately 35,000 employees across more than 50 countries, with reported sales of $8.4 billion in 2023. We are committed to being an equal opportunity employer and strive to create a workplace where everyone can thrive. If you require reasonable accommodations throughout the application process, please let us know by contacting our team.

**Job Description:**

As a Field Service Technician at Avery Dennison, your primary goal is to deliver exceptional customer service and drive successful field service operations that improve customer satisfaction, retention, and opportunities. Your key responsibilities will include:

* Providing regular on-site and remote support for installation, training, troubleshooting, and preventive maintenance*

* Offering consultations on product knowledge and its value-added solutions*

* Regularly aligning with local and overseas teams, building strong relationships and trust within both internal and external customers*

* Conducting evaluation visits, monitoring pilot projects, and guiding customers through development stages*

* Serving as the 'eyes and ears' of the company, providing feedback and insights on potential threats and opportunities*

* Preparing regular reports and analyses for support and product improvement*

* Supporting internal print testing and machine checking*

* Participating in ad-hoc projects and occasional travel to remote locations when required*

**Requirements and Qualifications:**

To excel in this role, you will need:

* A Bachelor's degree in Industrial Technology, Mechanical Engineering, Electronics, IT, or a related field*

* Data analysis capabilities and knowledge of Automation PLC, RFID, and IoT devices*

* Fluency in English, both verbal and written*

* Experience with diagnostic tools applications and software*

* Strong interpersonal skills and a Lean Sigma mindset*

* Ability to work flexibly and adapt to changing work environments*

**Salary Range: $65,000 - $90,000 per annum**



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