Field Service Engineer
hace 3 horas
About the Role: As a Field Service Engineer in the Northwest region, you will utilize your strong technical skills to provide best-in-class customer service. This involves contributing to the provision of the right data, context, and approach that will change the way we do business and make a difference for our customers. Your responsibilities include Customer Relationship Management, which involves the effective use of technical knowledge to install, service, and maintain customer sites. You will also be responsible for assisting in service repair, preventative maintenance, field change orders/installations, identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate. Furthermore, you will operate under required knowledge of regulatory requirements and work as a team member of the Service Delivery team in the Northwest region while reporting to the Area Service Delivery Manager.
About Philips International: We are a health technology company built around the belief that every human matters. Our purpose is to improve people's health and wellbeing through meaningful innovation. For over 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners.
Your Key Responsibilities: The successful candidate will have an opportunity to develop their technical skills in a multinational setup while working in a hybrid model. To excel in this role, you will require a university degree in Biomedical Engineering, Electrical Engineering, Telecommunication Engineering, Electronics Technology, or any other relevant engineering major. Previous hands-on experience servicing medical or other high-technology equipment is preferred, with demonstrated repair and troubleshooting skills being a significant advantage. Excellent written and verbal communication skills in Spanish and a good level of English are essential, as is the ability to demonstrate superior customer service skills daily. A driving license and willingness to travel across the Northwest region are also necessary.
Your Benefits: As a valued member of the Philips International team, you can expect a competitive salary range of $70,000-$90,000 per year, depending on your qualifications and experience. Additionally, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as access to our Employee Assistance Program (EAP) and a generous paid time off policy.
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