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Enterprise Account Executive
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About Talkdesk
Talkdesk is a cloud contact center leader that empowers businesses to deliver exceptional customer experiences. Our innovative solutions and passionate team are dedicated to making the impossible possible.
Job Summary
We are seeking an experienced Enterprise Account Executive to join our team. As a key member of our sales organization, you will be responsible for driving new business development and closing opportunities within large enterprise accounts.
Responsibilities
- Develop and execute a sales strategy to drive revenue growth and expand our presence in the enterprise market.
- Foster and expand relationships with business units, divisions, and enterprise customers to identify new sales opportunities.
- Collaborate with cross-functional teams, including sales engineers, professional services, and executives, to deliver a seamless customer experience.
- Develop and maintain a deep understanding of our customers' business strategies and directions to identify opportunities for growth and expansion.
- Manage the end-to-end sales process, from initial engagement to closing deals, and ensure timely and accurate forecasting.
- Build and maintain strong relationships with key stakeholders, including CXO-level executives, to drive business growth and expansion.
- Stay up-to-date with industry trends, competitor activity, and market developments to inform sales strategies and tactics.
Requirements
- Proven track record of success in selling enterprise contact center software solutions into large accounts.
- 2-5 years of experience managing strategic accounts and driving revenue growth.
- 8+ years of outside/direct sales experience carrying/exceeding quota in SaaS.
- Specific experience selling into complex enterprise customers and developing strategic value-based selling approaches.
- Strong analytical and business acumen, with the ability to develop and execute sales strategies that drive revenue growth and expansion.
- Excellent communication and presentation skills, with the ability to effectively engage with CXO-level executives and other key stakeholders.
Work Environment and Physical Requirements
This role is primarily office-environment work, with extended periods of sitting or standing and computer-based work. Limited lifting and equipment usage are required.
