Customer Service Representative, German
hace 1 mes
Donaldson is a leading technology and innovation company dedicated to solving complex filtration challenges. Our commitment to excellence drives us to continuously evolve and meet the ever-changing needs of our customers.
Salary InformationWe offer a competitive salary for this position, estimated to be around $45,000 per year, based on industry standards and location in Terrassa, Spain. Additionally, we provide a monthly meal allowance and hybrid working model with 3 days of remote work per week.
Job DescriptionThis role is focused on providing exceptional customer service as a Customer Service Specialist with fluent German and English skills. The ideal candidate will have strong communication and administration skills, with previous experience in customer service, administration, or logistics.
The selected candidate will be responsible for handling customers' purchasing orders, developing strong relationships with assigned accounts, and supporting the sales team to drive market growth in the DACH region.
- Process, monitor, and follow-up on customers' purchasing orders
- Ensure effective service and administrative support for assigned customers
- Provide delivery commitments to customers and follow up on order activity
- Manage invoice creation, corrections, and material return activities
- Receive and process customer inquiries on standard pricing, lead time, products, and availability
- Coordinate internally with other departments to maintain awareness of customer activities
To succeed in this role, you will need:
- Minimum 1 year of experience in customer service, administration, or logistics
- Working knowledge of MS Office packages and Outlook
- Knowledge of Oracle R12, incoterms, payment terms, and CRM (an asset)
- Fluent German and English skills
- Flexibility, ability to multitask, manage time, and adapt to changes
- Pro-active attitude, decision-making skills, and ability to prioritize tasks
We offer a range of benefits to support your career growth and well-being:
- Multicultural work environment
- Temporary position (6 months) to cover a maternity leave
- Flexible working schedule (7:30 - 9:30 to 16:30 - 18:30)
- Daily shuttle bus from Pl. Cataluña and Pl. España (Barcelona) to our office in Terrassa
- Competitive salary and monthly meal allowance
- Hybrid working model (3 days of remote work per week)
- Initial training in the office for 1 month
-
Customer Service Specialist in DACH Region
hace 4 semanas
Terrassa, Barcelona, España Donaldson A tiempo completoJob DescriptionWe are hiring for a Customer Service Specialist to be part of the Industrial Solutions Customer Service team located in Terrassa, Barcelona.ResponsibilitiesProcess, monitor, and follow-up customers' purchasing ordersEnsure effective service and administrative support for the assigned customersProvide delivery commitment to customers and...
-
Service Operations Manager
hace 7 días
Terrassa, Barcelona, España ROTZINGER Group A tiempo completoAs a key member of the ROTZINGER Group, you will play a crucial role in driving our Service department's success. Reporting to the Service Manager, you will oversee the entire service operations lifecycle, from initial customer contact to final delivery.Job Summary:We are seeking an experienced Service Operations Manager to lead our team in delivering...
-
Dutch Service Coordinator Position for BeNeLux Region
hace 4 semanas
Terrassa, Barcelona, España Donaldson A tiempo completoJob DescriptionAs a seasoned professional in the filtration industry, you are invited to join Donaldson's dynamic team as a Service Coordinator for the BeNeLux region.Company OverviewDedicated to solving the world's most complex filtration challenges, Donaldson is a leader in technology and innovation. Our collaborative culture fosters growth, and we offer...
-
Customer Service Liaison
hace 1 mes
Terrassa, Barcelona, España Donaldson A tiempo completoCompany OverviewDonaldson is a leading technology and innovation leader dedicated to solving complex filtration challenges. With a strong commitment to collaboration and growth, we are continuously evolving to meet the changing needs of our customers.
-
Technical Support Lead
hace 7 días
Terrassa, Barcelona, España ROTZINGER Group A tiempo completoThe ROTZINGER Group seeks a skilled Technical Support Lead to join our dynamic team. In this critical role, you will drive our technical support and after-sales service efforts, ensuring exceptional customer experiences and optimized service delivery.Key Responsibilities:Leverage your technical expertise to resolve complex customer issues and optimize...
-
Packaging Solutions Director
hace 7 días
Terrassa, Barcelona, España ROTZINGER Group A tiempo completoThe ROTZINGER Group is seeking a talented Packaging Solutions Director to spearhead our after-sales service efforts and technical support functions. As a seasoned professional, you will be responsible for developing and implementing strategies to drive customer satisfaction, optimize service delivery, and promote our cutting-edge packaging solutions.Primary...
-
Customer Service Dach
hace 4 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service DACH
hace 4 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Dach, German
hace 6 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...
-
Customer Service Specialist, German
hace 2 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Specialist, German
hace 3 semanas
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world.Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Specialist, German
hace 5 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Specialist, German
hace 3 semanas
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world.Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Representative with English
hace 6 meses
Terrassa, España Babel Profiles S.L A tiempo completoTasks - Process and monitor customer purchasing orders, ensuring smooth transactions - Provide effective service and support to assigned customers - Communicate delivery commitments and address any order discrepancies. - Manage new customer and supplier requests, as well as handle invoicing and material returns - Respond to customer inquiries promptly and...
-
Customer Service Representative with English
hace 4 meses
Terrassa, España Babel Profiles S.L A tiempo completoTasks - Process and monitor customer purchasing orders, ensuring smooth transactions. - Provide effective service and support to assigned customers. - Communicate delivery commitments and address any order discrepancies. - Manage new customer and supplier requests, as well as handle invoicing and material returns. - Respond to customer inquiries promptly and...
-
Customer Service Export
hace 4 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Uk
hace 4 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service UK
hace 4 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Export
hace 4 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Manager
hace 6 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Manager
hace 6 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Specialist
hace 4 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service Export, Temporary Contract
hace 6 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...
-
Customer Service
hace 7 meses
Terrassa, España CRUMA CONSULTORES EN RECURSOS HUMANOS A tiempo completo**Descripción**: Importante empresa multinacional têxtil, desea incorporar a su organización **CUSTOMER SERVICE (Clientes Portugal)** Será la persona responsable de atender y gestionar las cuestiones relacionadas con los clientes de Portugal. Gestionará las incidencias, coordinará los pedidos recibidos en función del almacén y el transporte....
-
Customer Service Export, Temporary Contract
hace 6 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...
-
Customer Service Export
hace 6 meses
Terrassa, España Donaldson A tiempo completoDonaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...