Digital Payments Strategist

hace 2 días

Valencia, Valencia, España G-Star Raw A tiempo completo
Job Title: Digital Payments Lead

We are seeking an experienced and innovative Digital Payments Lead to join our team at G-Star Raw. This role involves developing and executing our payments strategy, while working closely with senior leadership and cross-functional teams to optimize our payment processes, enhance customer experience, and mitigate fraud risks.

Key Responsibilities:
  • Collaborate with the Head of Digital Trading to craft and implement a comprehensive payments strategy.
  • Define and manage strategies for chargebacks and fraud monitoring, including dispute resolution and identifying fraud patterns.
  • Track and analyze payment KPIs to identify and resolve issues promptly.
  • Develop and implement new global & regional payment options to expand our portfolio, increase website performance, and reduce costs.
  • Manage daily payment processing issues, oversee chargeback recovery efforts, and ensure smooth operational workflows.
Requirements:
  • 3-5 years' experience with online payments processing or payment operations on the client side.
  • Bachelor's or Master's degree in Finance, Data, Product Management, Business, or a related field.
  • Expertise in card processing, chargeback representment, payment fraud detection, or fraud management.
  • Experience with payment systems required. Experience with Adyen and/or Forter highly valued.
  • Advanced proficiency in Excel and familiarity with BI tools like Tableau.
  • Understanding of regulations in the payments industry, including PCI compliance & GDPR.
What We Offer:
  • A competitive salary.
  • A clothing budget to showcase your personal style while representing G-Star Raw.
  • Free access to leading learning and development platforms like Udemy and Goodhabitz.
  • Flexibility to work from home up to 2 days per week, promoting a healthy work-life balance.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about payments and customer experience, we encourage you to apply for this exciting opportunity.

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