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Customer Optimization Specialist
hace 2 meses
This is a unique opportunity to leverage your business and technical expertise to help customers unlock the full potential of the cloud.
Key Responsibilities- Serve as a trusted advisor throughout the customer lifecycle, with expertise on the cost and commercial aspects of cloud services.
- Empower clients with cloud tools for effective cloud and IT spend management, assessing reporting needs, establishing KPIs, and managing strategic requests to ensure continuous progress in customer transformation.
- Drive measurable financial success and help unlock the full potential of the cloud.
- Actively share insights and best practices with the wider team, so that others can learn from your customer engagements.
As a member of our collaborative worldwide team, you'll work side-by-side with your colleagues, proactively sharing insights and learnings to ensure customers benefit from the full breadth of experience across the organization.
Requirements- Bachelor's degree in business, computer science, or a related field or equivalent experience.
- Experience in the technology or cloud services industry, preferably customer-facing role, such as account management, business development, or customer success.
- Experience leading and managing multiple strategic projects and initiatives simultaneously and working across a wide variety of internal and external customers.
- Demonstrated ability to work collaboratively with cross-functional teams, including sales, marketing, and technical teams.
- Familiarity with industry best practices and trends in cloud optimization and IT spend management.
- Proven track record of driving financial success for enterprise-level customers through cloud optimization initiatives: cloud cost management, cloud financial management, and IT spend optimization.
