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Executive Director of Operations
hace 1 mes
About Our Client
Page Executive is a leading restaurant group that has gained recognition for its commitment to quality, creativity, and the dining experience.
Founded in Barcelona, we have grown from a single location to multiple venues and are facing expansion nationally and internationally.
Job Description
Reporting to the Owners, the General Manager will be responsible for:
- Collaborating with senior leadership to develop and implement expansion strategies, including market analysis, site selection, and feasibility studies.
- Setting operational goals and benchmarks for new and existing locations to ensure successful openings and ongoing performance.
- Overseeing the daily operations of all locations, ensuring consistency in service quality, food standards, and brand integrity.
- Developing and standardizing operational procedures that can be replicated in new locations to facilitate growth.
- Leading recruitment efforts for management and staff at new locations, ensuring a high-quality workforce aligned with our culture.
- Providing training and ongoing support to new and existing teams, fostering a culture of excellence and accountability.
- Preparing and managing budgets for new openings, ensuring financial targets are met.
- Analyzing sales and financial data to optimize profitability across all locations.
- Ensuring exceptional guest experiences through training, monitoring, and feedback mechanisms.
- Addressing customer feedback and implementing changes to improve service and satisfaction.
- Collaborating with the marketing team to promote new locations and enhance brand visibility.
- Monitoring market trends and competitor activity to identify opportunities for differentiation and innovation.
- Ensuring all locations meet health, safety, and compliance standards.
- Conducting regular audits and inspections to uphold operational standards.
Requirements
The ideal candidate will have:
- A Bachelor's degree in Business Management, Hospitality, or a related field.
- 7+ years of experience in restaurant/hospitality business management, with a strong emphasis on multi-unit operations and expansion.
- Proven success in opening new restaurant/hotel locations and managing growth.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen with experience in budgeting and financial analysis.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
What's on Offer
A competitive remuneration package and a dynamic, innovative work environment with a passionate team.
