Operations Executive

hace 1 mes


Barcelona, Barcelona, España Emerald Stay A tiempo completo

About Emerald Stay
Emerald Stay is a revolutionary prop-tech company that manages high-end homes in non-urban destinations. Our team is shaking up the vacation rental market by creating a top-tier hospitality brand that uses reliable technology at every touchpoint.

Key Responsibilities
As an Operations Executive, you will be responsible for delivering a great experience to all our stakeholders. This includes guest relations, liaising with partners, controlling and managing reservations, preparing proposals, and coordinating special guest requests. You will also contribute to the continuous update and improvement of our home listings and work closely with homeowners.

Requirements
We are looking for someone with at least 2 years of experience working at the front office of a 4* or 5* boutique hotel. You should have strong organizational and communication skills, be comfortable speaking with HNWI, and be able to multitask and work independently. You should also be detail-oriented, open-minded, and positive.

What We Offer
We offer a competitive salary based on experience, a flexible home office policy, and a range of benefits including a personal training budget, a Cobee card, and a coaching program for Director level and above. We are a Great Place to Work and value hard work and give growth opportunities to those who deserve it.

How to Apply
Our recruitment process includes a screening call, a case study, a video interview with our Head of HR & Hospitality, and a reference check. If you are passionate about hospitality and innovation in the industry, we encourage you to apply.


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