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Microsoft Dynamics 365 Marketing and Customer Insights Technical Lead

hace 2 meses

Gijón, Asturias, España dentsu A tiempo completo

About Us

Dentsu, a global leader in the experience economy, empowers businesses to thrive in a rapidly changing world. With a rich history spanning over 35 years, we have established ourselves as a trusted partner for digital business transformation.

Our expertise lies in delivering holistic experiences that drive growth, engagement, and loyalty. As the only integrated experience consultancy in the world with a heritage in data science and performance, we have earned recognition as a 'Leader' by top industry analyst firms in various categories.

With a global presence in 30+ countries, we operate across the Americas, EMEA, and APAC regions. Our team of over 16,000 employees is dedicated to helping businesses succeed in the experience economy.

The Role

We are seeking an experienced and skilled Lead/Principal Technical Consultant for Microsoft Dynamics 365 (Marketing and Customer Insights) to join our growing teams. As a key member of our team, you will be responsible for integrating with cross-divisional teams from project inception to completion.

Key Responsibilities:

  • Display technical expertise while scoping and driving the creation of marketing and data solutions, ETL, platform configuration, APIs, integrations, and other platform development.
  • Lead discovery workshops, gather business, marketing, and technical requirements to craft a comprehensive and scalable solution.
  • Create architecture diagrams and flow charts on both system architecture and detailed solution levels.
  • Document the technical solution design of the Dynamics 365 platform following the requirements gathering.
  • Own delivery tasks from initial planning and requirements analysis, through to discovery, design, development, testing, and deployment.
  • Architect data feeds, platform configuration, and components needed to run complex automated email campaigns.

Qualifications

We are looking for a candidate with:

  • Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
  • Microsoft Certified: Customer Data Platform Specialty
  • Circa 5-8 years' experience in a similar role
  • Experience implementing Dynamics 365 Marketing and Customer Insights projects, from implementation to QA and handover (either as an external agent or in-house), for two or more separate organisation implementations
  • Experience integrating the Dynamics 365/Power platform with other systems.
  • Essential experience architecting and working with the Microsoft Dataverse custom entities
  • Desirable experience on configuration and customisation of Dynamics 365 CE including Plugins, Java Scripts, Web Services, Logic Apps and Azure Functions
  • Exposure to other Dynamics 365 products, such as Sales, Service, Commerce
  • Technical background (bachelor's or master's degree, or work in a similar field)

What We Offer

We provide a great compensation package, private health & dental insurance, corporate discounts, and career development through Dentsu University. You will also have free access to LinkedIn learning and a hybrid working schedule with flexible start/end hours.

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.