Meeting & Events Coordinator

hace 6 días

Madrid Centro, Madrid, España Radisson Hotel Group, Madrid Office- Meeting & Events A tiempo completo

Radisson Hotel Group, Madrid Office- Meeting & Events is seeking a highly motivated and sales-driven individual to join our dynamic team as a Cluster Group, M&E; Trainee. As a key member of our meetings and events department, you will be responsible for ensuring all enquiries are answered to RHG standard within the agreed time frame, where all aspects of the client and guest experience are delivered to the highest levels, ensuring company standards are attained and adhered to. Your key responsibilities will include completing the agreed enquiry process through to signed contract stage, ensuring that all RHG tools are used to maximise conversion and sales opportunities. You will also participate in the conversion of inbound and outbound enquiries across all platforms, contributing a sales hungry culture within the team to capture all available opportunities for the Radisson Hotel Group. Additionally, you will proactively look for new opportunities and cross sell at all times, collaborating with colleagues to maximise client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution. To be successful in this role, you will need to have proven experience in meeting and events, with the ability to adapt to changing service environments. You will also need to be good at building strong relationships with existing clients and accounts, with creativity to produce a proactive sales culture environment. You will be pro-active with a hands-on approach, passionate about the hospitality industry, and able to manage work ensuring that tasks assigned are delivered. Fluency in English and/or French and Spanish is also required. If you are passionate and sales-driven, we encourage you to apply for this exciting opportunity to make every moment matter.

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