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Senior Operations Support Specialist
hace 2 meses
We are seeking a highly skilled and experienced Operations Support Specialist to join our team at S&P Global. As a key member of our support team, you will play a critical role in ensuring the smooth operation of our global business.
Key Responsibilities- Provide exceptional customer service to a broad range of clients, ensuring their needs are met in a timely and efficient manner.
- Manage client workflows, resolving daily reporting issues and escalating complex problems to senior team members.
- Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
- Collaborate with cross-functional teams to identify and implement process improvements, driving efficiency and effectiveness.
- Stay up-to-date with industry developments and regulatory requirements, ensuring our clients receive the best possible support.
- Proven experience in a customer-facing role, with a strong track record of delivering excellent service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Knowledge of financial services and transaction reporting, with a strong understanding of regulatory requirements.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to cutting-edge technology and tools.
- A collaborative and inclusive team culture.
S&P Global is a leading provider of financial market intelligence, with a global presence and a reputation for excellence. We are committed to delivering high-quality solutions and services to our clients, and we are seeking talented individuals to join our team.
