Customer Service Banking Representative

hace 3 semanas


Madrid, Madrid, España Cross Border Talents A tiempo completo
Join Our Team as a Customer Service Banking Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Banking Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, promoting our digital banking products, and ensuring that our clients receive the highest level of support.

Key Responsibilities:
  • Provide customer support via phone, email, and chat platforms
  • Promote digital banking products and services to clients
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work closely with our sales team to meet sales targets and promote our products
  • Stay up-to-date with industry trends and developments to provide expert advice to clients
Requirements:
  • Fluency in German at a C2 level
  • Previous experience in banking or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong analytical and problem-solving skills
What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work with a global company and be part of a dynamic team
  • Professional development and training opportunities
  • A flexible and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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