Director of Global Hospitality

hace 2 semanas


Madrid Centro, Madrid, España Smartrental A tiempo completo
Job Description

Job Title: International Director of Operations

Company: SmartRental Group

Location: Global

Job Type: Full-time

Job Category: Hospitality

Job Summary

We are seeking an experienced International Director of Operations to lead our hotel operations globally. The successful candidate will be responsible for planning, directing, and coordinating the operations of all our hotels, ensuring high performance, productivity, efficiency, and profitability.

Key Responsibilities
  1. Operational Excellence: Develop and implement effective operational strategies to drive business growth, improve efficiency, and enhance customer satisfaction.
  2. Hotel Management: Oversee the daily operations of our hotels, including budgeting, forecasting, and managing hotel directors and departmental managers.
  3. Quality Management: Analyze results, develop improvement action plans, and establish areas of improvement to enhance our quality of service.
  4. Communication and Team Management: Communicate effectively with hotel directors, central office, and COO, and manage teams effectively to promote a positive work environment.
  5. New Hotel Openings: Coordinate pre-opening operations, prepare operational and payroll budgets, and implement brand standards and goals.
Requirements
  1. Education: Hospitality Management or equivalent work experience.
  2. Experience: 10 years' experience with international hotel chains, 5-year multi-property management experience.
  3. Skills: Knowledge of PMS and POS, fluent in Spanish and English (additional languages are a plus), driving license B, and flexibility to travel.
What We Offer

We offer a competitive salary, possibility of professional development and growth within an expanding company, discounts in our hotels, and other benefits.


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