Customer Service Representative

hace 4 semanas


Madrid, Madrid, España Cross Border Talents A tiempo completo
Job Summary:

As a German Customer Service Representative at Cross Border Talents, you will be responsible for delivering exceptional customer support to our clients in both German and English. Your primary goal will be to resolve customer issues related to account management, product inquiries, and troubleshooting, while also providing insights and feedback to enhance service quality.

Key Responsibilities:

• Provide timely and professional responses to customer inquiries via phone, email, and chat.
• Collaborate with internal teams to escalate and resolve complex customer concerns.
• Assist customers with navigating products and services, including handling order changes, cancellations, and refunds.

Requirements:

• Native German speaker with B2/C1 English proficiency.
• Must reside in Madrid and be able to work on-site during the first 6 weeks.
• Previous experience in customer service is an advantage.
• Strong communication and problem-solving abilities.
• Ability to work autonomously after the training period and provide remote support.
• Excellent organizational skills and attention to detail.
• Comfortable using technology and learning new systems quickly.

Benefits:

• Hybrid work model: on-site for the first 6 weeks, followed by remote work.
• Competitive salary with opportunities for advancement.
• Comprehensive training to ensure your success.
• Work in a diverse and international environment.
• Collaborative and supportive team culture.

  • Madrid, Madrid, España DailyStaffWorks A tiempo completo

    Customer Service RepresentativeAt DailyStaffWorks, we are seeking a highly skilled Customer Service Representative to join our international team. As a Customer Service Representative, you will be the primary point of contact for Spanish-speaking customers who require technical support for various products.Key Responsibilities:Answer customer inquiries via...


  • Madrid, Madrid, España Viking A tiempo completo

    Job Title: Customer Service RepresentativeWe're seeking a highly skilled Customer Service Representative to join our team at Viking. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, handling incoming calls, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeAt Recruit4Work Sl, we are seeking a highly skilled Customer Service Representative to join our team in Casablanca, Morocco. As a Customer Service Representative, you will be responsible for handling inbound customer calls, actively listening to customers, and providing quick, effective solutions to their needs.Key...


  • Madrid, Madrid, España Acciona S.A A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our support team. As a customer service representative, you will be responsible for providing excellent service to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.Key Responsibilities:-...


  • Madrid, Madrid, España Amadeus A tiempo completo

    Job Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction. You will also be responsible for customer...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work Sl. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and performing administrative tasks.Key responsibilities include:Handling customer inquiries and...


  • Madrid, Madrid, España Recruit4Work A tiempo completo

    Customer Service RepresentativeAbout the Role: We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers, addressing both technical and administrative inquiries through various channels.Key...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:Msx International Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have.Key...


  • Madrid, Madrid, España Viking Assistance Group A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Viking Assistance Group.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in English.As a Customer Service Representative, you will be responsible for receiving and responding to phone inquiries from customers who require...


  • Madrid, Madrid, España Amadeus A tiempo completo

    Job Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction.Key Responsibilities:* Primary customer care...


  • Madrid, Madrid, España MSX INTERNATIONAL A tiempo completo

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Conduct...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Are you looking for a challenging and rewarding career in customer service? We have an exciting opportunity for a Customer Service Representative to join our team at Recruit4Work Sl in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our telecommunications customers through various...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeAt Recruit4Work Sl, we're seeking a highly skilled Customer Service Representative to join our team in Casablanca, Morocco. As a key member of our customer service team, you will be responsible for handling inbound customer calls, providing exceptional service, and ensuring customer satisfaction.Key Responsibilities:Handle...


  • Madrid, Madrid, España JD A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at JD Sports. As a Customer Service Representative, you will be the first point of contact for our customers, addressing their enquiries and resolving their issues in a timely and professional manner.Key...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Recruit4Work Sl. As a Customer Service Representative, you will be responsible for providing expert support to customers across multiple channels, including voice, email, and social media.Key Responsibilities:Assist customers with technical and...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work Sl. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues in a timely and professional manner.Key Responsibilities:Provide excellent customer service via...


  • Madrid, Madrid, España Johnson And Johnson A tiempo completo

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Johnson & Johnson. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working closely with our sales and marketing teams to...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Msx International Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving their issues in a timely and...


  • Madrid, Madrid, España Viking Assistance Group A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Viking Assistance Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to phone inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to phone inquiries...


  • Madrid, Madrid, España Empresa Reconocida A tiempo completo

    We're seeking a talented individual to join our team as a Customer Service Representative. In this role, you'll be responsible for delivering exceptional customer experiences and resolving complex issues with ease.As a Customer Service Representative, you'll be the face of our company, interacting with customers from diverse backgrounds and cultures. You'll...