Customer Service Representative

hace 4 semanas


Madrid, Madrid, España Msx International Inc. A tiempo completo

Job Title: Customer Service Representative

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Msx International Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Handle customer inquiries and requests through multiple channels
  • Provide remote assistance and support to customers
  • Record customer interactions and track activities
  • Collaborate with team members to achieve team goals and objectives
  • Continuously improve process workflows and document best practices

Requirements:

  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Proficient in MS Office365 applications
  • Basic knowledge of the automotive industry is a plus

About Us: Msx International Inc. is a leading provider of customer support services, dedicated to delivering exceptional service to our customers. We are committed to providing a positive and supportive work environment for our employees.



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