Customer Service Representative
hace 4 semanas
Job Title: Customer Service Representative
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Msx International Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Handle customer inquiries and requests through multiple channels
- Provide remote assistance and support to customers
- Record customer interactions and track activities
- Collaborate with team members to achieve team goals and objectives
- Continuously improve process workflows and document best practices
Requirements:
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Proficient in MS Office365 applications
- Basic knowledge of the automotive industry is a plus
About Us: Msx International Inc. is a leading provider of customer support services, dedicated to delivering exceptional service to our customers. We are committed to providing a positive and supportive work environment for our employees.
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