Barcelona IT Customer Support Representative
hace 1 día
About the Role: We're seeking a Dutch and German-speaking IT Customer Support Representative to join our Global Service Desk in Barcelona. This role involves being the first point of contact for B2B users worldwide, assisting with IT issues and supporting their digital transformation.
Your Responsibilities:
- Answering and supporting queries via tools, phone, chat, and email, maintaining daily contact with users from around the globe.
- Resolving IT issues encountered during office work.
- Documenting and logging calls in the ticketing tool.
- Delegating unresolved issues to the appropriate teams.
- Maintaining and improving customer satisfaction levels.
- Collaborating with team members and different departments.
Requirements:
- Native or fluent in Dutch and German, with advanced English.
- A positive, can-do attitude with a problem-solving mindset.
- A logical thinker with a passion for helping others resolve issues.
- Strong communication skills and a customer-focused mindset.
- A team player with punctuality and respect for schedules.
Benefits:
- Remote work 80% of the time – Only 4 days/month on-site.
- Full-time contract (39 hours/week) or part-time contract (35 hours/week).
- Schedule: Monday-Friday, 08:00-18:00.
- Annual salary of €20,535 gross/year plus:
- Meal vouchers (€100 net/month) after 3 months.
- Private health insurance (Sanitas) after 6 months.
- Access to VIP District benefits: gym discounts, restaurants, car wash, etc.
- Free online language classes (GER, FRE, ENG).
- Career development and leadership program opportunities.
About Us: Our client is Europe's leading independent provider of IT consultancy services. They operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa, Asia, and the Americas, offering support in more than 30 languages.
-
Barcelona, Barcelona, España Customer Labs A tiempo completoJob Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...
-
Customer Support Representative
hace 4 semanas
Barcelona, Barcelona, España CPM International A tiempo completoUnlock Your Potential with CPM InternationalCome and work for a company that values diversity, innovation, and customer satisfaction. As a Customer Support Representative at CPM International, you will be part of a global team that provides multilingual support to clients worldwide.
-
Barcelona Customer Service Representative
hace 1 día
Barcelona, Barcelona, España Cross Border Talents A tiempo completo**Customer Support Role in Barcelona**At Cross Border Talents, we are seeking a skilled Customer Support Representative to join our team in vibrant Barcelona. This full-time position offers a competitive salary based on experience, with opportunities for growth and professional development.**Job Description:** As a key member of our support team, you will be...
-
Customer Support Representative in Barcelona
hace 3 semanas
Barcelona, Barcelona, España Nordic Jobs Worldwide A tiempo completoWe're seeking a highly motivated Swedish-speaking Customer Service Representative to join our team in Barcelona. In this role, you'll be the face of our company, providing expert support to clients and driving customer satisfaction. If you're passionate about customer service, languages, and technology, we'd love to hear from you!About UsNordic Jobs...
-
Dutch Customer Support Representative
hace 1 mes
Barcelona, Barcelona, España Nordsbroad A tiempo completoJob Title: Dutch Customer Support RepresentativeNordsbroad is seeking a highly skilled and motivated Dutch Customer Support Representative to join our team.Key Responsibilities:Provide exceptional customer service to guests in the Dutch market.Assist guests with their inquiries, resolve issues, and deliver outstanding customer experiences.Collaborate with...
-
Customer Support Representative for Icelandic Market
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Customer Support Representative for Icelandic MarketWe are seeking a Junior Customer Support Representative to join our enthusiastic team in Barcelona.Job DescriptionProvide exceptional customer support through phone, email, and chat in Icelandic.Handle customer inquiries, offer product information, and resolve issues efficiently.Maintain...
-
IT Support Specialist for Global Clients
hace 1 día
Barcelona, Barcelona, España Blu Selection Spain A tiempo completoAre you passionate about delivering exceptional customer service and support in an international environment?We're looking for a skilled IT Support Representative to join our Global Service Desk in Barcelona, providing assistance to clients worldwide in multiple languages.About the RoleIn this role, you'll be the primary point of contact for B2B users,...
-
Global Sales and Customer Support Representative
hace 13 horas
Barcelona, Barcelona, España Minacs A tiempo completoUnlock Your Potential in a Dynamic RoleWe are seeking a highly motivated and customer-focused Sales and Customer Support Representative to join our team in Barcelona, Spain. In this exciting role, you will have the opportunity to work with a global technology leader, providing exceptional customer experiences that exceed expectations.About the JobThis is a...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Sls Barcelona A tiempo completo**Overview of SLS Barcelona**SLS Barcelona is a luxurious hotel that offers its guests an unparalleled experience. As a Call Center Agent, you will play a crucial role in ensuring that our guests receive the highest level of service and support.**Job Description**We are looking for a highly motivated and customer-focused individual to join our pre-opening...
-
Customer Support Representative
hace 4 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the Job: We're looking for a skilled Customer Support Representative to join our team in the Flemish market. As a key member of our Customer Care team, you'll play a crucial role in providing exceptional support to our clients, ensuring seamless onboarding and resolving any issues that may arise.Key Responsibilities:Delight our Belgian and...
-
German Language Customer Support Representative
hace 4 semanas
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoJob Title: German Language Customer Support RepresentativeAbout the Role: We are seeking a highly motivated and skilled Customer Support Representative to join our team in Barcelona, Spain. As a German language speaker, you will be responsible for providing exceptional customer service to our clients in the German language.Responsibilities:Provide timely and...
-
Customer Support Representative
hace 3 semanas
Barcelona, Barcelona, España CPM International A tiempo completoAbout UsCPM International is a global organization with a presence in over 30 countries. Our company culture emphasizes customer service, sales, and technical support solutions for clients worldwide. We foster an inclusive environment that welcomes diversity and empowers individuals to bring their unique perspectives to work.Our ClientOur client specializes...
-
Customer Support Representative
hace 2 días
Barcelona, Barcelona, España Robert Bosch Group A tiempo completoAt Robert Bosch Group, we're seeking a talented Customer Support Representative to join our team. As a key member of our organization, you'll play a vital role in delivering exceptional customer experiences.About UsWe are a leading global technology and services company, specializing in business process outsourcing solutions. Our expertise lies in providing...
-
Barcelona Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoAbout the RoleWe are seeking a highly skilled and fluent Dutch speaking Customer Support Representative to join our client's vibrant team in Barcelona. This dynamic customer support role is ideal for individuals passionate about helping others and thriving in a fast-paced environment.Key ResponsibilitiesCustomer Inquiries: Efficiently handle incoming...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the Role:">We are seeking a highly motivated and customer-focused Customer Support Representative to join our team in Barcelona, Spain. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.Responsibilities:">">Respond to customer inquiries via phone,...
-
Customer Support Representative
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoJob Title: Customer Service Representative – Native Dutch SpeakerLocation: Remote or On-SiteWork Schedule:Monday to Friday: Rotational shifts between 8:00 AM and 6:00 PMWeekly Hours: 39 hoursMain Responsibilities:Respond to customer inquiries and provide information through various communication channels.Offer product and service details, and assist with...
-
Swedish Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoCustomer Support Representative RoleAs a Customer Support Representative with Cross Border Talents, you will be the key point of contact for customers in Sweden. Your role will involve resolving customer inquiries, providing excellent service, and ensuring a seamless experience. Key Responsibilities:• Respond to customer inquiries via phone, email, or...
-
Customer Service Sales Representative
hace 1 mes
Barcelona, Barcelona, España Webhelp Spain A tiempo completoCustomer Service Sales RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Sales Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Take incoming customer calls and respond to...
-
Customer Support Ambassador
hace 4 semanas
Barcelona, Barcelona, España Talent Search People A tiempo completoWe are a global technology and services leader that powers the brands of the future. Our company overview emphasizes innovation, customer satisfaction, and growth opportunities for our employees. We operate in over 70 countries, working with well-known brands across various industries.SalaryAs a Customer Service Representative in Barcelona (on-site), you can...
-
Barcelona, Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoIn a collaborative environment, Wibit Consulting & Services is excited to support a leading Outsourcing/BPO company in their search for a French-speaking Customer Service Representative to join their dynamic team in Barcelona. This role is tailored for individuals passionate about customer care and eager to start their next adventure in beautiful...