Operations Coordinator

hace 3 días


Barcelona, Barcelona, España Accor A tiempo completo

Are you passionate about delivering exceptional customer experiences and leading high-performing teams? Do you have a knack for managing day-to-day restaurant operations, ensuring the highest standards of safety and compliance?

About The Role

We're seeking an experienced Operations Coordinator to join our dynamic team at The Hoxton Poblenou in Barcelona. As a key member of our Restaurant Division, you will play a crucial role in driving sales growth, improving customer satisfaction, and maintaining operational excellence.

Key Responsibilities:
  • Ensure the restaurant area is compliant with health and safety regulations
  • Run daily briefings for the restaurant and bar teams
  • Support and coordinate reservations systems with the Hosts team
  • Draft floor plans based on projected covers
  • Assist the Restaurant Manager with food and beverage stock management, ordering, and stock counts
  • Cash handling and daily reporting of revenues according to hotel SOPs
  • Lead by example, providing exceptional service on the floor and ensuring seamless opening and closing procedures
Requirements:

To succeed in this role, you'll need:

  • Fluency in Spanish and English (additional languages are highly valued)
  • Proven experience in hospitality or a related field
  • Natural leadership skills, with a talent for motivating and developing high-performing teams
  • Flexibility to work rotating shifts, including weekends
  • Strong communication and problem-solving abilities
What We Offer:

In return for your hard work and dedication, we offer:

  • A competitive salary of approximately €35,000 per year
  • A comprehensive benefits package, including excellent discounts across The Hoxton and Ennismore family
  • Ongoing development opportunities to enhance your skills and career progression
  • A fun, dynamic work environment that encourages creativity and innovation
  • The chance to work with a global, fast-growing company that's shaking up the hospitality scene


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