Customer Service Ambassador
hace 4 semanas
David Kennedy Recruitment Ltd is a leading recruitment agency providing innovative solutions for international companies across Europe. We are working with a renowned Outsourcing/BPO company to find a highly skilled Danish speaking Customer Support Representative for their Benalmadena office.
Key Responsibilities:
- Handle incoming customer contacts via phone and email
- Assist customers and resolve complaints promptly and effectively
- Be the first point of contact and resolve customer queries and related requests
- Ensure clients receive the highest level of service at all times
Requirements:
- Native/fluent in Danish, both oral and written
- Fluent in English (at least B2 level)
- Prior working experience in customer service/support is considered an advantage
- Excellent communication skills
- Resourceful and stress resilient personality
- Understanding of economics and numbers
- Able to work independently and as part of a team
What We Offer:
- Excellent remuneration package based on experience, skills, and performance
- Higher salary from the 7th month
- Working hours: 08:00 - 16:00 Monday-Thursday, 09:00 - 16:00 Friday
- 23 working days of paid annual leave
- Guidance and tools to reach your full potential
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