Customer Service Ambassador

hace 4 semanas


Málaga, Málaga, España David Kennedy Recruitment A tiempo completo

David Kennedy Recruitment Ltd is a leading recruitment agency providing innovative solutions for international companies across Europe. We are working with a renowned Outsourcing/BPO company to find a highly skilled Danish speaking Customer Support Representative for their Benalmadena office.

Key Responsibilities:

  • Handle incoming customer contacts via phone and email
  • Assist customers and resolve complaints promptly and effectively
  • Be the first point of contact and resolve customer queries and related requests
  • Ensure clients receive the highest level of service at all times

Requirements:

  • Native/fluent in Danish, both oral and written
  • Fluent in English (at least B2 level)
  • Prior working experience in customer service/support is considered an advantage
  • Excellent communication skills
  • Resourceful and stress resilient personality
  • Understanding of economics and numbers
  • Able to work independently and as part of a team

What We Offer:

  • Excellent remuneration package based on experience, skills, and performance
  • Higher salary from the 7th month
  • Working hours: 08:00 - 16:00 Monday-Thursday, 09:00 - 16:00 Friday
  • 23 working days of paid annual leave
  • Guidance and tools to reach your full potential


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