Customer Service Representative
hace 4 días
We are seeking a highly motivated and customer-focused Customer Representative to join our team in Malaga. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer satisfaction targets.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone and email
- Resolve customer complaints and issues in a professional and courteous manner
- Work collaboratively with internal teams to ensure seamless customer service delivery
- Meet or exceed customer satisfaction targets and performance metrics
- Participate in ongoing training and development to enhance customer service skills and knowledge
- Secondary school diploma or equivalent
- Proficient or bilingual level of Swedish and advanced level of English
- Excellent communication, written, and listening skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Full-time permanent contract with 39 hours/week
- Competitive salary and bonus structure
- Central location in Malaga with easy access to public transportation
- Opportunities for career growth and professional development
- Free training and development programs
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