Customer Service Ambassador
hace 4 semanas
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Malaga. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Stay up-to-date with product knowledge and industry trends to provide informed solutions to customers.
To succeed in this role, you will need:
- A native level of Norwegian and at least B2 level of English.
- Strong written and communication skills, with excellent listening skills and the ability to develop reports.
- Energetic, innovative, and proactive approach to work, with a fast-paced environment.
- Ability to work independently and responsibly, with good knowledge and experience of Microsoft and Internet.
- A valid work permit in Spain or an EU passport.
We offer a dynamic and supportive work environment, with opportunities for growth and development. As a member of our team, you can expect:
- A full-time position with 40 hours per week, in rotational shifts (Monday-Thursday 8am-4pm, Friday 9am-4pm).
- A hybrid job with a central office location in Malaga, with a pleasant and inspiring working atmosphere.
- The unique experience of an international and diverse culture, with a dynamic and active urban life.
- Sunny days, Mediterranean weather, and a relaxed lifestyle.
We are Blu Selection, a global brand with a presence in over 50 countries. Our team of 75,000 multilingual employees is dedicated to delivering exceptional customer experiences. We are committed to innovation, solution-oriented services, and building strong relationships with our clients and partners.
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