Data Center Operations Specialist
hace 2 semanas
At Amazon, we're looking for a skilled Data Center Technician to join our team. As a Data Center Technician, you will play a critical role in ensuring the smooth operation of our data centers, providing top-notch support to our customers, and collaborating with cross-functional teams to drive business success.
Key Responsibilities:- Interact with stakeholders in Spain and across EMEA, requiring both Spanish and English language proficiency.
- Work to meet SLA's against assigned trouble tickets via a directed workflow.
- Be the first line of contact for hardware troubleshooting and technical issues.
- Perform regular server hardware repairs, including drives, motherboards, and other components.
- Carry out routine network, server hardware, and OS-related repairs.
- Collaborate with cross-functional teams to complete routine work.
- Engage with Smart Hands in EU Regional POPs.
- Adhere to security and safety best practices in the data center.
- Participate in Data Center power & cooling events.
- Participate in team meetings for metric analysis and daily/weekly goals achievement.
- Identify and help create documentation for use globally.
- Identify and help create process improvements relevant to the data center environment.
- Perform server upgrades, rebuilds, and scheduled works as required.
- Interact with third-party vendors & contractors.
- Contribute to the development of other team members.
We value diverse experiences and encourage candidates from all backgrounds to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
At Amazon, we're committed to innovation and customer satisfaction. Our cloud platform, AWS, is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We're an inclusive team culture that welcomes bold ideas and empowers you to own them to completion. If you're passionate about technology, customer satisfaction, and innovation, we encourage you to apply for this exciting opportunity.
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