Dynamic CRM Specialist
hace 16 horas
About Lynk & Co
Lynk & Co is a dynamic and innovative company that enables its employees to deliver an efficient, personalized, and contextualized end-user experience.
Job Description
We are looking for a skilled Dynamic CRM Specialist to join our Customer Tech team in Barcelona. As a key member of our team, you will collaborate with the Product Owner to identify opportunities for feature development and improvement on the Customer Engagement Platform.
You will monitor and document implemented features, suggesting improvements and identifying potential risks. You will prepare functional specifications for new features and work alongside application experts to develop solutions.
The successful candidate will implement customizations to Dynamics 365 and related platforms, ensuring that features meet business requirements. You will conduct user training and drive product adoption to ensure teams successfully utilize new features and tools.
As a Dynamic CRM Specialist, you will perform business analysis for new feature development, identifying user needs and business requirements. You will guide stakeholders through testing developed solutions to ensure quality and alignment with business goals.
Required Skills and Qualifications
We are seeking a highly skilled individual with:
- Strong experience with Dynamics 365: Previous hands-on experience customizing Dynamics 365 Customer Engagement modules or similar CRM tools is a MUST.
- Familiarity with Dynamics 365 Customer Insights Journeys is a key plus.
- A startup mindset: You thrive in a fast-paced, dynamic environment and are adaptable to changing needs and priorities.
- Proactive communication skills: You effectively collaborate across teams and departments to ensure alignment and deliver results.
- Hands-on approach: You are eager to take initiative and get things done, ensuring solutions are implemented successfully.
Estimated Salary Range: €60,000 - €80,000 per year
About the Role
This role offers a great opportunity to work in a vibrant and growing tech hub. We are looking for a skilled professional who can drive innovation and deliver results in a fast-paced environment.
What We Offer
We offer a competitive salary range of €60,000 - €80,000 per year, depending on your level of experience and qualifications. We also offer a range of benefits, including access to cutting-edge technology and opportunities for professional growth and development.
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