IT Workplace Solutions Delivery Manager
hace 3 semanas
Job Summary
We are seeking an experienced IT Workplace Solutions Delivery Manager to join our team at Michael Page. As a key member of our organization, you will be responsible for leading the efficient operations of our Unified Communications service based on Microsoft Teams technology across all locations.
Key Responsibilities
- Service Management
- Fully and solely accountable for the efficient operations of the Unified Communications service based on Microsoft Teams technology across all locations, including telephony, video conferencing and contact center technologies.
- User Support Management
- Provide user support management and governance (incident management and resolution).
- Leadership and Governance
- Lead internal and/or external IT specialists, maintain business relationships; ensure seamless operations and provide maintenance & support for dedicated scope of service, manage local & global suppliers; plan & manage the service budget; secure user satisfaction & business value.
- Standardization and Innovation
- Promote a high degree of standardization on global solutions to keep running costs in balance with business needs.
- Unified Communication Systems
- Lead the design, architecture and roll out of unified communication systems, ensuring alignment with organizational and security requirements as well as industry best practices and proactively apply mitigations to technology changes.
Our Offer
- Permanent Employment Contract
- Great work environment and work from home office (3 days per week).
- Professional Development
- Work in open and collaborative culture, respectful and committed to your professional development.
- Benefits and Rewards
- Highest standard of equipment and technologies.
- Solid budget for your training and certification needs.
- Fully loaded benefits package.
- Transparent rules regarding your salary, rewards and recognitions.
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