Gucci Client Advisor
hace 2 semanas
We are seeking a highly skilled and passionate Client Advisor to join our team at Luxury Goods Spain, S.L. As a Client Advisor, you will be responsible for providing exceptional customer service and building strong relationships with our clients.
Key Responsibilities- Meet and exceed individual and store sales targets by providing top-notch customer service and promoting Gucci products.
- Develop and maintain a deep understanding of Gucci's products, history, and heritage to effectively communicate with clients.
- Guarantee cross and up-selling for all product categories, ensuring clients receive the best possible experience.
- Stay up-to-date on the latest fashion trends and luxury market developments to provide expert advice to clients.
- Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
- Monitor and update client information using CRM tools to retain existing clients and identify new business opportunities.
- Contribute to achieving individual and store goals, enhancing and developing the business.
- Foster open and constructive communication with team members, promoting a collaborative and effective work environment.
- Ensure store visual displays are maintained in accordance with Gucci visual standards.
- Ensure store functional maintenance and appropriate product levels on the sales floor, in line with Corporate policies and procedures.
- Proven experience in a similar role within fashion retail companies.
- Proven ability to drive and exceed individual and store results.
- Deep passion for fashion and luxury.
- Excellent commercial awareness and customer attitude.
- High flexibility and ability to adapt to different clients.
- Team-player mentality.
- Strong communication skills.
- Ability to work in a fast-moving and dynamic environment.
- Luxury product knowledge.
- Fluent in Spanish and English.
Gucci is committed to building a diverse workforce and believes that diversity enriches the workplace. We welcome and consider applications from all qualified candidates, regardless of their background.
We are an Equal Opportunity Employer and are committed to creating an inclusive and respectful work environment.
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