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Gucci Sales Associate
hace 2 meses
About the Role
We are seeking a highly skilled and passionate individual to join our team as a Gucci Client Advisor at Luxury Goods Spain, S.L.
Key Responsibilities
Provide exceptional customer service by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of products, Gucci history, and heritage.
Guarantee cross and up-selling for all product categories, discussing with clients and giving advice on general trends in the fashion world and developments in the luxury market.
Build and strengthen relationships with customers, dealing with different nationalities and personalities, and putting customers at ease.
Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), to retain actual customers and detect new high potential ones.
Ensure the achievement of individual and Store goals, enhancing and developing the business.
Requirements
Proven experience in a similar role within fashion retail companies.
Proven ability to drive and exceed individual and store results.
Deep passion for fashion and luxury.
Excellent commercial awareness and customer attitude.
High flexibility and ability to adapt to different customers.
Team-player mentality.
Strong communication skills.
Ability to work in a fast-moving and dynamic environment.
Luxury product knowledge.
Language Requirements
Fluent in Spanish and English.
About Us
Gucci is committed to building a diverse workforce. We believe diversity in all its forms enriches the workplace, opening up opportunities for people to express their talent, both individually and collectively.
We are an Equal Opportunity Employer and welcome applications from all qualified candidates, regardless of their background.
