Gucci Ambassador
hace 5 días
Job Summary
We are seeking a highly skilled and passionate individual to join our team as a Gucci Client Advisor. As a key ambassador for the brand, you will be responsible for providing exceptional customer service and driving sales growth.
Key Responsibilities
- Serve customers with a personalized and engaging experience, showcasing a deep understanding of Gucci products and brand heritage.
- Guarantee cross and up-selling for all product categories, ensuring customers receive tailored recommendations.
- Build and strengthen relationships with customers, adapting to diverse nationalities and personalities.
- Ensure qualitative monitoring and updating of customer information, utilizing CRM tools to retain customers and identify new opportunities.
- Contribute to achieving individual and store goals, enhancing business development and visual display of products.
- Ensure store functional maintenance and appropriate product levels, adhering to Corporate policies and procedures.
Requirements
- Proven experience in a similar role within fashion retail companies.
- Ability to drive and exceed individual and store results.
- Deep passion for fashion and luxury.
- Excellent commercial awareness and customer attitude.
- High flexibility and ability to adapt to diverse customers.
- Team-player mentality.
- Strong communication skills.
- Ability to work in a fast-moving and dynamic environment.
- Luxury product knowledge.
- Fluent in Spanish and English.
Gucci is committed to building a diverse workforce, valuing diversity in all its forms and promoting equal opportunities for all candidates.
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