Luxury Reservation Experience Expert
hace 3 semanas
About Accor Global Reservation Centre
Accor Global Reservation Centre is a dynamic and innovative company that operates in the luxury hospitality industry. We are committed to delivering exceptional customer experiences and providing our guests with memorable moments.
Job Summary
We are seeking an experienced Luxury Reservation Consultant to join our team at our Global Reservation Centre in Barcelona. As a key member of our team, you will be responsible for responding to guests' requests, offering knowledgeable recommendations, and sharing your passion for hospitality with our clients.
Duties and Responsibilities
- Respond to guests' inquiries in a timely and professional manner.
- Offer personalized recommendations for luxury accommodations and travel experiences.
- Collaborate with other team members to ensure seamless guest experiences.
- Stay up-to-date with industry trends and developments to provide expert advice.
Requirements and Qualifications
- Prior experience in a similar role or related field.
- Excellent communication and interpersonal skills.
- Knowledge of luxury hospitality and travel industries.
- Ability to work in a fast-paced environment and meet deadlines.
Benefits and Compensation
We offer a competitive salary of €35,000 - €40,000 per year, depending on experience. Additionally, we provide private health insurance, 24 working days of paid holidays per year, attractive discounted rates for our iconic properties worldwide, daily food allowance, incentive plan, access to ongoing training and professional development, and opportunities for career growth.
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