Luxury Automotive Brand Experience Manager

hace 4 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Are you a customer experience expert with a passion for delivering exceptional service? Do you have a background in the luxury or hospitality industry and want to represent a renowned automotive brand?

This role is tailored for professionals who embody the values of premium customer service. As a Customer Specialist at Blu Selection, you will be the primary point of contact for high-profile clientele, ensuring every interaction reflects the brand's luxury standards.

Your Responsibilities as a Customer Specialist include:

  • Serving as the first point of contact for customers, offering professional and empathetic support
  • Providing personalized solutions to address customer concerns while fostering strong relationships
  • Contributing ideas and feedback to continuously improve the Customer Interaction Center

What sets this opportunity apart?

**Competitive Salary Package**: A competitive salary reflecting your skills and expertise

**Exciting Project**: Join an innovative project to develop a cutting-edge Customer Interaction Center for a leading luxury automotive brand

**Career Advancement Opportunities**: Enhance your career with opportunities for growth and development

**Inclusive Environment**: Work in a dynamic, inclusive environment focused on innovation and quality

To succeed in this role, you will require:
  • Native-level German and proficient English skills
  • Minimum 1 year of experience in luxury customer service or the hospitality sector
  • Exceptional verbal and written communication skills, with a talent for understanding and addressing customer needs
  • Strong organizational skills and the ability to manage tasks efficiently

The estimated annual salary for this position is around $65,000-$75,000.

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