Luxury Travel Experience Coordinator

hace 4 días


Barcelona, Barcelona, España Accor Global Reservation Centre A tiempo completo
About Us

Accor Global Reservation Centre is a leading hospitality company that pioneers the art of responsible hospitality, connecting cultures with heartfelt care. With over 230,000 hospitality experts in more than 40 hotel brands, we nurture a real passion for service and achievement beyond limits.

Job Overview

We are seeking a Luxury Travel Experience Coordinator to join our international team at the Accor Global Reservation Centre. As a key member of our team, you will be responsible for delivering exceptional customer experiences by booking luxury travel experiences to destinations around the world.

Key Responsibilities:
  • Respond to guests' requests in an unscripted environment, providing authentic and personalized recommendations for their travel needs.
  • Have in-depth conversations with guests about our spectacular properties and locations, showcasing your knowledge and passion for hospitality.
  • Share your expertise to help guests choose the right room and package for their needs, exceeding their expectations and building strong relationships.
Requirements

To succeed in this role, you will need:

  • A background in sales, customer service, hospitality, or tourism, with a genuine interest in travel and luxury experiences.
  • Native-level proficiency in English (C1-C2) and fluency in French.
  • Excellent communication and interpersonal skills, with the ability to understand and respond to guests' needs.
  • A strong sense of responsibility and accountability, with a passion for delivering exceptional customer experiences.
  • Comfortable working with new software and technology, with a willingness to learn and adapt.
What We Offer

As a Luxury Travel Experience Coordinator at Accor Global Reservation Centre, you can expect:

  • An attractive salary of $60,000 - $80,000 per year, depending on experience.
  • Inclusive and international workplace culture, with opportunities to work with diverse teams and clients from around the world.
  • Collaborative atmosphere, with a dynamic team dedicated to excellence and customer satisfaction.
  • Exclusive discounts and benefits, including daily meal allowances, health insurance, and access to iconic properties worldwide.
  • Opportunities for professional growth and development, with a focus on self-improvement and teamwork.


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