Luxury Fashion Ambassador
hace 1 día
About the Role
We are seeking a highly skilled and experienced Luxury Fashion Ambassador to join our team at Luxury Goods Spain, S.L.
Job Description
The ideal candidate will possess a deep passion for fashion and luxury, with excellent commercial awareness and customer attitude. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales, and building strong relationships with clients.
Main Responsibilities:
- Serving Customers: Greet, listen, and assist customers in exceeding their needs, demonstrating an excellent knowledge of products and Gucci history and heritage.
- Cross-Selling and Up-Selling: Guarantee cross and up-selling for all product categories.
- Trend Analysis and Advice: Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products.
- Relationship Building: Build and strengthen relationships with customers, dealing with different nationalities and personalities, and putting them at ease.
- Customer Monitoring and Data Management: Ensure qualitative monitoring and updating of customer information, according to Company tools (CRM), to retain actual customers and detect new high potential ones.
- Goal Achievement and Business Development: Ensure the achievement of individual and Store goals, enhancing and developing the business.
- Team Collaboration and Visual Merchandising: Foster open and constructive communication with team members, being always collaborative and proposing effective solutions. Contribute to manage the visual display of products in accordance with Gucci visual standards.
- Store Maintenance and Inventory Control: Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures. Follow Company grooming, accordingly with Gucci standards and policies.
Requirements:
- Proven Experience: Proven experience in a similar role within fashion retail companies.
- Commercial Awareness and Customer Attitude: Excellent commercial awareness and customers attitude.
- Luxury Product Knowledge: Deep passion for fashion and luxury, with a strong knowledge of luxury products.
- Language Skills: Fluency in Spanish and English.
- Adaptability and Teamwork: High flexibility and ability to adapt to different customers, with a team-player mentality.
Compensation and Benefits:
We offer a competitive salary range of €45,000 - €60,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
About Us:
Luxury Goods Spain, S.L. is a leading company in the luxury goods industry, committed to building a diverse workforce. We believe diversity enriches the workplace, opening up opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world.
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