French Customer Service Representative

hace 3 días

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
Customer Service Representative - French Language

Teleperformance Spain, a leading provider of customer experience management and contact center services, is seeking a highly motivated and customer-focused individual to join our team as a French Language Customer Service Representative.

About the Role:

  • Provide exceptional customer service to clients in French, responding to their inquiries and resolving issues in a timely and professional manner.
  • Work in a dynamic and fast-paced environment, handling multiple customer interactions simultaneously.
  • Meet and exceed performance targets, ensuring high levels of customer satisfaction and loyalty.
  • Collaborate with colleagues and supervisors to achieve team goals and objectives.

Requirements:

  • Native-level fluency in French and excellent written and verbal communication skills.
  • Ability to work in a multicultural environment and communicate effectively with colleagues and clients from diverse backgrounds.
  • Minimum of 2 years of customer service experience, preferably in a similar industry.
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • IT literacy and proficiency in using technology to enhance customer service delivery.

What We Offer:

  • A competitive salary and benefits package, including a comprehensive training program and opportunities for career growth and development.
  • A dynamic and supportive work environment, with a focus on employee well-being and work-life balance.
  • The chance to work with a global leader in customer experience management and contact center services.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].

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