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French Customer Service Representative
hace 2 meses
Teleperformance Spain, a leading provider of contact center services, is seeking a highly skilled Customer Service Representative to join their team in Barcelona.
About the Role
- Provide exceptional customer service to clients in French, ensuring a positive experience and resolving issues efficiently.
- Work in a dynamic and fast-paced environment, handling multiple calls and tasks simultaneously.
- Develop and maintain a strong knowledge of our products and services to effectively address customer inquiries.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements
- Native level of French language proficiency.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Minimum of 2 years of customer service experience, preferably in a similar industry.
- Ability to work in a hybrid working model, with a focus on customer satisfaction and quality service delivery.
What We Offer
- Full-time and part-time positions available, with flexible working hours.
- Comprehensive training program to ensure success in the role.
- Competitive salary and benefits package, including a referral program and opportunities for professional development.
- A dynamic and supportive work environment, with a focus on employee well-being and satisfaction.