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French Customer Service Representative

hace 2 meses


Barcelona, Barcelona, España Teleperformance A tiempo completo
Customer Service Representative - French

Teleperformance Spain, a leading provider of contact center services, is seeking a highly skilled Customer Service Representative to join their team in Barcelona.

About the Role

  • Provide exceptional customer service to clients in French, ensuring a positive experience and resolving issues efficiently.
  • Work in a dynamic and fast-paced environment, handling multiple calls and tasks simultaneously.
  • Develop and maintain a strong knowledge of our products and services to effectively address customer inquiries.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements

  • Native level of French language proficiency.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Minimum of 2 years of customer service experience, preferably in a similar industry.
  • Ability to work in a hybrid working model, with a focus on customer satisfaction and quality service delivery.

What We Offer

  • Full-time and part-time positions available, with flexible working hours.
  • Comprehensive training program to ensure success in the role.
  • Competitive salary and benefits package, including a referral program and opportunities for professional development.
  • A dynamic and supportive work environment, with a focus on employee well-being and satisfaction.