Customer Experience Expert with Dutch Language Skills

hace 4 semanas


Zaragoza, Zaragoza, España Wibit Consulting & Services (Wibitcs) A tiempo completo
Customer Experience Specialist Opportunity

We are seeking a highly skilled Customer Experience Specialist to join our team at Wibit Consulting & Services (Wibitcs).

About the Role:
As a Customer Experience Specialist, you will be responsible for communicating with customers through various channels, including phone, email, chat, and social media. You will showcase exceptional communication skills, such as listening, empathy, and personalization, to ensure a positive customer experience.

Key Responsibilities:
  • Communicate with customers to resolve their queries and provide solutions.
  • Identify and address customer needs to escalate internally and improve processes.
  • Maintain customer satisfaction and retention through impactful customer experience.
  • Work collaboratively with the team to achieve high performance and exceed customer satisfaction targets.

Requirements:
  • Excellent Dutch language skills (C2 level) and C1 English level.
  • Smart and enthusiastic problem-solver with a keen eye for customer service.
  • Calm and empathetic when dealing with difficult customers.
  • Curious and love to investigate and use creative problem-solving skills to ensure customer satisfaction.
  • Target-driven and striving to exceed expectations.

What We Offer:
  • Excellent remuneration package based on experience, skills, and performance.
  • Full-time contract of 39 hours per week.
  • Fully on-site work environment with no remote work possibilities.
  • Dynamic and international team with 25+ nationalities.
  • Benefit program including free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and team events.
  • High performance culture to kickstart your career and potentially grow within the organization.


  • Zaragoza, Zaragoza, España Wibit Consulting & Services A tiempo completo

    Wibit Consulting & Services is seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels. Your excellent Dutch language skills and strong communication abilities will...


  • Zaragoza, Zaragoza, España Aexp A tiempo completo

    At Aexp, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Global Customer Experience Specialist - German Language Expert, you'll play a key role in achieving this goal.As a member of our Global Premium Experience Team, you'll be responsible for providing top-notch customer service to our premium...


  • Zaragoza, Zaragoza, España Nordic Jobs Worldwide A tiempo completo

    Job Title: Dutch-Speaking Senior Marketing ManagerAre you a marketing expert looking for a new challenge? Do you have a passion for the Dutch language and culture? We are seeking a highly skilled Senior Marketing Manager to join our team in the Netherlands.Job Summary:We are a rapidly growing company in the renewable energy industry, and we are looking for a...


  • Zaragoza, Zaragoza, España Nordic Jobs Worldwide A tiempo completo

    Job Title: Dutch-Speaking Senior Marketing ManagerAre you a marketing expert looking for a new challenge? Do you have a passion for the Dutch language and culture? We are seeking a highly skilled Senior Marketing Manager to join our team in the Netherlands.Job Summary:We are a rapidly growing company in the renewable energy industry, and we are looking for a...


  • Zaragoza, Zaragoza, España Cross Border Talents A tiempo completo

    Customer Advisor - Dutch SpeakingWe are a leading firm in the finance industry, committed to delivering outstanding financial services and innovative solutions. As part of our expansion efforts, we are seeking a motivated and customer-oriented Dutch Speaking Customer Advisor to join our team in Madrid.Key Responsibilities:Client Interaction: Provide...


  • Zaragoza, Zaragoza, España Cross Border Talents A tiempo completo

    Customer Advisor - Dutch SpeakingWe are a leading firm in the finance industry, committed to delivering outstanding financial services and innovative solutions. As part of our expansion efforts, we are seeking a motivated and customer-oriented Dutch Speaking Customer Advisor to join our team in Madrid.Key Responsibilities:Client Interaction: Provide...

  • Senior Marketing Manager

    hace 4 semanas


    Zaragoza, Zaragoza, España Nordic Jobs Worldwide A tiempo completo

    Job Title: Dutch-Speaking Senior Marketing ManagerJob Type: PermanentEmployment Type: Full-timeIndustry: Digital MarketingFunctional Expertise: Language, MarketingSalary Type: AnnualJob Summary: Our client is seeking a skilled Local Marketing Manager for the Netherlands, responsible for driving demand generation efforts and balancing organic and paid tactics...

  • Language Learning Expert

    hace 3 semanas


    Zaragoza, Zaragoza, España Gofluent A tiempo completo

    About the RoleWe are seeking a highly skilled Language Learning Expert to join our team at goFLUENT. As a key member of our Learning Consultant team, you will play a vital role in helping our learners achieve their language learning goals.Key ResponsibilitiesBecome an expert in our products and services, and be able to explain them to new learners.Offer a...


  • Zaragoza, Zaragoza, España Amex A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Dutch and Belgian speaker to join our Netherland and Belgium Merchant team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional levels of service to our merchants, responding to their inquiries, and resolving any issues they may have.Key...


  • Zaragoza, Zaragoza, España Amex A tiempo completo

    About the RoleWe are seeking a highly skilled and fluent Dutch and Belgian speaker to join our Netherland and Belgium Merchant team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional levels of service to our merchants, responding to their inquiries, and resolving any issues they may have.Key...


  • Zaragoza, Zaragoza, España Aexp A tiempo completo

    Customer Experience Expert - German SpeakerAt Aexp, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Expert - German Speaker, you'll play a critical role in achieving this goal.You'll be responsible for providing top-notch service to our premium merchant and multi-currency...


  • Zaragoza, Zaragoza, España Aexp A tiempo completo

    At Aexp, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Global Customer Experience Expert, you'll play a key role in achieving this goal by providing top-notch service to our premium merchants and partners.Your responsibilities will include:Supporting the servicing needs of our premium merchant,...

  • Senior Marketing Manager

    hace 3 semanas


    Zaragoza, Zaragoza, España Nordic Jobs Worldwide A tiempo completo

    Job Title:Senior Marketing Manager Job Type:Permanent Employment Type: Full-time Industry: Digital Marketing Functional Expertise: Language, Marketing Salary Type:Annual Location: Madrid, Spain Job Published: Job ID: Job Description: Our client's mission is to make solar panels and batteries accessible to every European home by creating the easiest and most...


  • Zaragoza, Zaragoza, España Worldline A tiempo completo

    Job Title: Customer Relationship Manager Specialist/ExpertWe are seeking a highly skilled Customer Relationship Manager Specialist/Expert to join our team at Worldline. As a key member of our organization, you will be responsible for maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional service.Key...


  • Zaragoza, Zaragoza, España Worldline A tiempo completo

    Job Title: Customer Relationship Manager Specialist/ExpertWe are seeking a highly skilled Customer Relationship Manager Specialist/Expert to join our team at Worldline. As a key member of our organization, you will be responsible for maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional service.Key...


  • Zaragoza, Zaragoza, España Free Now A tiempo completo

    Job SummaryWe are seeking a highly skilled Accounting Shared Services Specialist with German language proficiency to join our team at Free Now. As a key member of our accounting team, you will be responsible for a variety of financial tasks, including posting invoices, creating and posting intercompany invoices, and controlling the invoice approver...


  • Zaragoza, Zaragoza, España Free Now A tiempo completo

    Job SummaryWe are seeking a highly skilled Accounting Shared Services Specialist with German language proficiency to join our team at Free Now. As a key member of our accounting team, you will be responsible for a variety of financial tasks, including posting invoices, creating and posting intercompany invoices, and controlling the invoice approver...


  • Zaragoza, Zaragoza, España Cigna Health And Life Insurance Company A tiempo completo

    Job Title: Claims Processor Associate - Swedish Language ExpertAt Cigna Health And Life Insurance Company, we are seeking a highly skilled Claims Processor Associate to join our team. As a Swedish language expert, you will play a crucial role in managing all level complaints and dealing with customers, providers, and other third parties.Key...


  • Zaragoza, Zaragoza, España Talingual A tiempo completo

    Job DescriptionLocation: Madrid, SpainRole:We are seeking a highly motivated and fluent Dutch speaking Customer Service Advisor to join our client's team in Madrid, Spain. As a key member of the online banking project, you will be the first point of contact for clients from the Netherlands and Belgium.Your primary responsibilities will include resolving...


  • Zaragoza, Zaragoza, España Talingual A tiempo completo

    Job DescriptionLocation: Madrid, SpainRole:We are seeking a highly motivated and fluent Dutch speaking Customer Service Advisor to join our client's team in Madrid, Spain. As a key member of the online banking project, you will be the first point of contact for clients from the Netherlands and Belgium.Your primary responsibilities will include resolving...