Dutch Speaking Customer Service Representative
hace 2 días
Location: Madrid, Spain
Role:
We are seeking a highly motivated and fluent Dutch speaking Customer Service Advisor to join our client's team in Madrid, Spain. As a key member of the online banking project, you will be the first point of contact for clients from the Netherlands and Belgium.
Your primary responsibilities will include resolving customer problems and complaints via phone, email, WhatsApp, and online chat. You will also verify customer accounts and maintain accurate records of customer interactions and transactions.
Requirements:
- Fluent Dutch and English
- Excellent communication skills, both spoken and written
- Ability to plan, organize, and work under pressure
- Flexible attitude to changing environments and new technologies
What We Offer:
- 38.5 hours/week, Monday to Sunday (2 days off per week, and 2 weekends off per month)
- Hours from 2:00 p.m. to 10:00 p.m.
- Permanent contract
- Salary: €21,718 gross/year
- Annual vacations: 32 calendar days
- Career growth opportunities
- Dynamic business casual environment with a highly-motivated team
About Talingual:
Talingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa, and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.
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