Customer Service Representative

hace 2 semanas


Barcelona, Barcelona, España TheFork, a Tripadvisor company A tiempo completo

We are looking for a skilled Customer Service Representative to join our team at TheFork, a Tripadvisor company. In this role, you will be responsible for providing exceptional customer support and ensuring a seamless dining experience for our users.

About the Role

This is an exciting opportunity to work with a leading restaurant booking platform in Europe, serving millions of customers across 11 countries. As a Customer Service Representative, you will play a crucial part in delivering outstanding customer service, resolving issues promptly, and promoting our services.

Key Responsibilities
  • Answer incoming requests via phone, email, and chat
  • Assist customers with questions about our electronic reservation book, website, or app
  • Provide tailored solutions to meet individual customer needs
Requirements

To succeed in this role, you will need:

  • A native level of Swedish and fluency in English
  • An open-minded and empathetic approach to customer interactions
  • Excellent communication skills and problem-solving abilities
  • Experience in a customer support environment, preferably with CRM tools
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive fixed salary of €45,000 per year, plus bonus and equity opportunities
  • A flexible working environment with 2 days home office per week and up to 4 additional weeks remote work during summer and December
  • Lunch vouchers for each working day, allowing you to enjoy the best restaurants
  • A multicultural and inclusive working environment with international teams spanning 10 offices across Europe
  • Continued learning and development programs to help you grow professionally

We are an equal opportunities employer and welcome applications from diverse backgrounds. If you have special needs and require reasonable support during the application process, please let us know.



  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities: • Respond to customer inquiries via phone, email, and chat •...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: Customer Service RepresentativeAt Blu Selection, we are seeking a highly motivated and skilled Customer Service Representative to join our team in Porto. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join us in Barcelona.Career growth and personal development are at the heart of what we do. As a Customer Service Representative, you will be part of a dynamic team that is passionate about...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeJoin a dynamic and innovative team as a Customer Service Representative in Barcelona. In this role, you will be part of a global technology and services leader that powers the brands of the future.Career Growth and Personal DevelopmentExperience the power of a game-changing careerDevelop skills to...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join our Cycling industry team.This is a great opportunity to experience the power of what's next and develop your skills in customer service. We'll give you all the training, cutting-edge...


  • Barcelona, Barcelona, España Marriott International A tiempo completo

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Marriott International. This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy providing exceptional service to guests.


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Finnish Customer Service RepresentativeWe are seeking a highly skilled Finnish customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and provide solutions...


  • Barcelona, Barcelona, España Axa A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our International Customer Service team in Barcelona. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:- Provide...


  • Barcelona, Barcelona, España Alpadia Language Schools A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:Alpadia Language Schools is seeking a highly skilled Customer Service Representative to join our team. As a key member of our B2C Customer Care Team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:•...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Customer Service Representative OpportunityExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating unforgettable travel experiences for our customers.We are seeking a highly skilled Customer Service...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a flair for communication? We're looking for a talented Customer Service Representative to join our team in Barcelona!About the RoleAs a Customer Service Representative, you will be the first point of contact for...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Job Title: Portuguese Customer Service RepresentativeJob Summary: We are seeking a highly skilled Portuguese-speaking customer service representative to join our team in Athens, Greece. As a customer service representative, you will be responsible for providing excellent customer service to our clients, resolving issues, and ensuring customer...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Customer Service RepresentativeAt Exoticca Travel Co, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, ensuring their travel experiences are nothing short of unforgettable.Key Responsibilities:• Provide...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service Sales RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Sales Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Take incoming customer calls and respond to...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeAre you ready to embark on a game-changing career? We're a global technology and services leader that powers the brands of the future. Our team is dedicated to delivering exceptional customer experiences that go beyond WOW. As a Customer Service Representative, you will be part of our dynamic team...


  • Barcelona, Barcelona, España Abroad Experience A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:Our client is the worldwide market leader in a fast-growing niche: producing and supplying nutritional supplements. They are looking for a Customer Service Representative for the Dutch market in Rotterdam.Responsibilities:• Ensure the CS team solves 95% of the customer issues.• Meet the operational...


  • Barcelona, Barcelona, España Bosch Group A tiempo completo

    Job Title: Senior Customer Service RepresentativeJob Summary:We are seeking a highly skilled Senior Customer Service Representative to join our team. As a Senior Customer Service Representative, you will serve as a valuable intermediary between our frontline call center agents and team leaders. You will be responsible for handling complex customer inquiries,...


  • Barcelona, Barcelona, España Adecco A tiempo completo

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences?We are seeking a highly skilled Customer Service Representative to join our team at BOSCH. As a key member of our customer support team, you will be responsible for providing professional support to international customers, ensuring their satisfaction and...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Join Our Team as a Customer Service Sales RepresentativeAre you passionate about delivering exceptional customer experiences and driving sales growth? We're looking for a talented Customer Service Sales Representative to join our team in Barcelona. About the RoleAs a Customer Service Sales Representative, you will be responsible for providing top-notch...