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Community Engagement Specialist

hace 1 mes

Zaragoza, Zaragoza, España Oppo A tiempo completo
Job Summary:

As a Community Coordinator for Oppo, you will be responsible for fostering a vibrant and engaged community of Oppo users and enthusiasts in Spain.

Your role will involve managing online and offline communities, creating engaging content, and acting as a liaison between the brand and its community members.

You will work closely with marketing, product, and customer service teams to ensure a positive experience for all community members.

Key Responsibilities:

  • Engage with Oppo's community members across various platforms, monitor and respond to community feedback, questions, and concerns in a timely manner.
  • Organize and participate in community events, both online and offline, such as meetups, webinars, and launch events.
  • Develop and share engaging content tailored to the community's interests, including articles, videos, polls, and contests.
  • Collaborate with the creative team to produce visual content that resonates with the community.
  • Manage a content calendar to ensure consistent and relevant postings.
  • Develop strategies to grow and expand Oppo's community presence.
  • Identify and engage with potential brand ambassadors and influencers.
  • Monitor community metrics and report on growth, engagement, and feedback trends.
  • Act as the voice of the community within Oppo, sharing insights and feedback with relevant teams.
  • Work closely with customer service to address community issues and improve user experience.
  • Advocate for community needs and suggestions in product development discussions.
  • Build and maintain strong relationships with key community members, influencers, and partners.
  • Collaborate with local and regional teams to support community activities and initiatives.
  • Track and analyze community engagement metrics, providing regular reports to the management team.
  • Utilize data to make informed decisions and improve community engagement strategies.

Qualifications:

  • Experience: 2+ years of experience in community management, social media management, or a related field.
  • Excellent written and verbal communication skills.
  • Strong understanding of social media platforms and community management tools.
  • Creative thinking and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong organizational abilities.

Personal Attributes:

  • Passionate about technology and the Oppo brand.
  • Energetic, outgoing, and enjoys engaging with people.
  • Detail-oriented with a strong focus on delivering quality work.