Workflow Specialist
hace 2 semanas
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life.
Position: Workflow Specialist - Madrid
The Workflow Specialist in Madrid is responsible for delivering customer operator training and coaching, application support, and customer support after TOR. This role requires 80% of time traveling throughout Spain.
Main Responsibilities
- Deliver customer track operator training on-site.
- Deliver Onestock implementation and operator training on-site.
- Perform on-site troubleshooting and operator training and coaching till TOR.
- Customer support after TOR.
Requirements
- Degree in pharmacy, biology, chemistry, health sciences, or similar.
- Proven track record in a similar position supported by management and customer references.
- Successful engagement with customers, specifically lab staff.
- Strong communication skills.
- Technical expert for product line responsibility.
- Strong experience in use of analytical tools and software.
- Troubleshooting skills.
Impact of Position
Define and implement laboratory workflow. Deliver customer operator training and coaching, application support, and troubleshooting till TOR. Deliver customer support after TOR.
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