Customer Service Representative

hace 1 mes


Barcelona, Barcelona, España Webhelp Spain A tiempo completo

We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join us in Barcelona.

Career growth and personal development are at the heart of what we do. As a Customer Service Representative, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences.

We believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Customer Service Representative, you will be responsible for taking incoming customer calls and solving users' demands.

Our ideal candidate is a natural problem-solver with excellent communication skills. You will have a proficient or bilingual level of German and advanced English, as well as good disposition to work in a customer service environment.

We offer a full-time 39 hours/week contract with a salary starting at 18,400 euros gross/year, plus up to 2,500 euros gross/year in bonus. Our benefits package includes great location in Barcelona and opportunities for career growth and personal development.

We're committed to creating a diverse, inclusive, and authentic workplace for everyone. If you're looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Take incoming customer calls and solve users' demands
  • Log call details onto call management systems and provide response and resolution within SLA
  • Maintain service and product knowledge and expertise associated with applications specific to individual customers
  • Ensure contractual SLA is maintained

What We Offer:

  • Full-time 39 hours/week contract
  • Salary starting at 18,400 euros gross/year, plus up to 2,500 euros gross/year in bonus
  • Great location in Barcelona
  • Opportunities for career growth and personal development


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Job Summary:As a Customer Service Representative for Accs - Ares Customer Care Solutions Gmbh, you will be responsible for providing exceptional customer support to our international travelers. This is a full-time position, requiring 38.5 hours of work per week.Key Responsibilities:•⁠ ⁠Listen to and respond to customer inquiries via email and...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities: • Respond to customer inquiries via phone, email, and chat •...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Title: Customer Service RepresentativeAt Blu Selection, we are seeking a highly motivated and skilled Customer Service Representative to join our team in Porto. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional...


  • Barcelona, Barcelona, España Axa Assistance Deutschland Gmbh A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our International Customer Service team in Barcelona. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join us in Barcelona.Career growth and personal development are at the heart of what we do. As a Customer Service Representative, you will be part of a dynamic team that is passionate about...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeJoin a dynamic and innovative team as a Customer Service Representative in Barcelona. In this role, you will be part of a global technology and services leader that powers the brands of the future.Career Growth and Personal DevelopmentExperience the power of a game-changing careerDevelop skills to...


  • Barcelona, Barcelona, España Werfen A tiempo completo

    About the RoleThe Front Office Representative is a key position at Werfen, responsible for delivering exceptional customer service and ensuring on-time and complete delivery of goods. This role works closely with business partners in the supply chain and beyond to resolve customer complaints and manage order releases.Key ResponsibilitiesAdminister day-to-day...


  • Barcelona, Barcelona, España Pragmatic Play A tiempo completo

    About the RoleWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Provide...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're a global technology and services leader that powers the brands of the future. Our team of game-changers is looking for a Customer Service Representative to join our Cycling industry team.This is a great opportunity to experience the power of what's next and develop your skills in customer service. We'll give you all the training, cutting-edge...


  • Barcelona, Barcelona, España Marriott International A tiempo completo

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Marriott International. This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy providing exceptional service to guests.


  • Barcelona, Barcelona, España Cpm International Telebusiness S.L. A tiempo completo

    Customer Service RepresentativeAt Cpm International Telebusiness S.L., we're committed to providing exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our clients receive top-notch support.Key Responsibilities:Handle customer inquiries and concerns via phone and emailProvide timely and effective...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Finnish Customer Service RepresentativeWe are seeking a highly skilled Finnish customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and provide solutions...


  • Barcelona, Barcelona, España Axa A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our International Customer Service team in Barcelona. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:- Provide...


  • Barcelona, Barcelona, España Tdcx A tiempo completo

    We are seeking a Customer Service Representative to join our team at TDCX. As a Customer Service Representative, you will be the primary point of contact for our customers, providing them with exceptional support and resolving their queries in a timely and efficient manner.Key Responsibilities:Provide exceptional customer service via email, phone, and...


  • Barcelona, Barcelona, España Alpadia Language Schools A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:Alpadia Language Schools is seeking a highly skilled Customer Service Representative to join our team. As a key member of our B2C Customer Care Team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:•...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Customer Service Representative OpportunityExoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating unforgettable travel experiences for our customers.We are seeking a highly skilled Customer Service...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a flair for communication? We're looking for a talented Customer Service Representative to join our team in Barcelona!About the RoleAs a Customer Service Representative, you will be the first point of contact for...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Job Title: Portuguese Customer Service RepresentativeJob Summary: We are seeking a highly skilled Portuguese-speaking customer service representative to join our team in Athens, Greece. As a customer service representative, you will be responsible for providing excellent customer service to our clients, resolving issues, and ensuring customer...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    We're looking for a talented Customer Service Representative to join our team in Barcelona. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support via phone, email, and chat.Key responsibilities include:Providing timely and effective solutions to customer inquiries and...