![Labster](https://media.trabajo.org/img/noimg.jpg)
Renewal Contract Specialist
hace 3 semanas
**About the Role**
We are seeking a highly skilled Renewal Contract Specialist to join our team at Labster. As a key member of our customer success department, you will play a critical role in managing the contract renewal process for our existing customers.
**Key Responsibilities**
• Collaborate with Customer Success Managers (CSMs) to ensure a smooth and efficient renewal process.
• Support the CSM by coordinating the renewal process for a portfolio of customers.
• Ensure timely and accurate processing of renewals in collaboration with the CSM.
• Provide high-quality customer service by promptly addressing any questions or concerns related to renewals.
• Assist with contract management, including preparing renewal agreements and documentation.
**Required Skills and Qualifications**
1-2 years of experience in a customer-facing role, preferably in a SaaS or technology environment.
High attention to detail and excellent organizational skills.
Strong communication skills in English (written and verbal).
Proactive and solution-oriented mindset with a focus on customer success.
Experience with CRM tools (e.g., Salesforce, HubSpot) is a plus.
**Benefits**
At Labster, we offer a competitive compensation package, including a salary range of $55,000 - $70,000 per year, depending on experience. In addition, we provide comprehensive benefits, equity program opportunities, generous parental leave policies, flexible vacation time, and access to free 1:1 therapy sessions and mental health support.
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