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Senior Network Security Specialist
hace 1 mes
**Job Summary:**
We are seeking a highly skilled Senior Network Security Specialist to join our team at Fortinet. As a Technical Account Manager, you will be responsible for building and maintaining long-term relationships with key enterprise customers.
About the Role:
The ideal candidate will have a strong understanding of data networking protocols, specifically TCP/IP, routing and switching. They should also have hands-on experience with security products and technologies, including firewalls, IDS/IPS, DDoS, VPN, and web application firewalls.
Key Responsibilities include developing a deep understanding of customer business and technical needs, providing technical information, guidance, and support, and becoming a trusted advisor by proactively guiding customers with technical recommendations and best practices.
Additional responsibilities include running advanced troubleshooting on Fortinet products, reproducing customer environments on lab equipment, recommending potential new solutions, taking initiatives and ownership of customer incidents, and managing customer communications and expectations.
**Required Skills and Qualifications:**
To be successful in this role, you will need a minimum of 6 years of experience in a technical support or post-sales role, preferably in the telco or large enterprise space. A Bachelor's degree in Computer Science, Software Engineering, or a related field is also required.
A Fortinet certification such as NSE4, NSE5, NSE7, or NSE8 is a distinct advantage. Fluency in English is essential, and Spanish fluency is preferred.
Estimated Salary Range: $80,000 - $120,000 per year, depending on location and experience.
