SAP Cloud Delivery Manager

hace 3 semanas


Barcelona, Barcelona, España Sap A tiempo completo

We are seeking an experienced Digital Customer Engagement Manager to join our team at SAP. As a key member of our European operations, you will be responsible for delivering exceptional customer experiences and driving sales to delivery handover and onboarding.

Job Description

The ideal candidate will have 3+ years of experience as a SAP technical consultant in a customer-facing role, with strong knowledge of SAP Basis, ERP modules, and tools like TSM, BODI application, DBs of HANA, ASE, Sybase, and Oracle.

Responsibilities
  • Drive Sales to delivery handover and customer onboarding, covering all technical and project aspects.
  • Support tickets handling, bridging customer queries and requirements from technical operations teams.
  • Ensure periodic service reviews to track service quality across a range of customers.
  • Orchestrate overall service delivery according to agreed SLAs and KPIs.
  • Support customers on technical queries & requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement.
Requirements

To succeed in this role, you will need:

  • An engineering graduate degree with 3+ years of work experience as a SAP technical consultant.
  • Strong knowledge of SAP Basis, SAP ERP modules, and tools like TSM, BODI application, DBs of HANA, ASE, Sybase, and Oracle.
  • Ability to work in European time zones.
What We Offer

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Estimated Salary

$120,000 - $180,000 per year, depending on experience.



  • Barcelona, Barcelona, España Sap A tiempo completo

    **Job Overview**We are seeking a highly skilled SAP Cloud Services Delivery Manager to join our team at SAP Enterprise Cloud Services. As a key member of our cloud delivery team, you will be responsible for ensuring seamless adoption of the new RISE SAP S/4HANA Private Cloud Edition solution by customers through a Shared Services model.**What You'll Do**The...


  • Barcelona, Barcelona, España SAP A tiempo completo

    At SAP, we are seeking an accomplished Senior SAP Technical Consultant to deliver high-quality results consistently as a Technical Service Manager (TSM). This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization.Job OverviewWe help our customers navigate their digital...


  • Barcelona, Barcelona, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Cloud Services Delivery Manager to join our team at SAP. As a key member of our Customer Delivery Engagement organization, you will be responsible for delivering high-quality services to our customers.Your Key ResponsibilitiesDevelop strategic engagement plans with clients to ensure successful...

  • Sap Cloud Delivery Expert

    hace 3 semanas


    Barcelona, Barcelona, España Sap A tiempo completo

    About the Role">The Sap Cloud Delivery Manager is responsible for overseeing the delivery of cloud-based services to our customers. This role requires strong project management skills, customer-facing experience, and technical knowledge of cloud infrastructure.">Key Responsibilities">- Develop strategic engagements with clients to establish client focus on...


  • Barcelona, Barcelona, España SAP A tiempo completo

    About the RoleSAP is seeking a skilled Cloud Services Delivery Manager to join our team. As a key member of our organization, you will be responsible for driving strategic initiatives that contribute to the growth and scalability of our unit.Key ResponsibilitiesActively support global PC3 initiatives through the Business Intelligence office.Drive global...


  • Barcelona, Barcelona, España SAP A tiempo completo

    Unlock Your Potential as a SAP Cloud Delivery SpecialistAt SAP, we empower you to excel in your career. Our culture is built on collaboration, innovation, and a shared passion to drive business success. How? We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and purpose-driven work.We are seeking a...


  • Barcelona, Barcelona, España Sap A tiempo completo

    SAP is a leader in enabling businesses to thrive in today's digital economy. Our innovative solutions help organizations run more efficiently, sustainably, and profitably.**About the Team**The Customer Delivery Engagement (CDE) organization is a global team within SAP Enterprise Cloud Services that oversees all aspects of customer engagement from point of...


  • Barcelona, Barcelona, España SAP A tiempo completo

    Job DescriptionSAP Enterprise Cloud Services (ECS) is building the bridge for SAP customers towards cloud, closely helping them through this transformation.Our MissionThe mission of the Client Delivery Engagement Shared Services unit in ECS is to help our customers adopt the S/4H Private Cloud solution seamlessly and effectively, using standardized and...


  • Barcelona, Barcelona, España Sap A tiempo completo

    About the RoleWe are seeking an experienced Senior Cloud Delivery Manager to join our team in Germany, Spain, or Italy. As a key member of our organization, you will be responsible for driving customer success and delivering exceptional service to our clients.Job SummaryThe Senior Cloud Delivery Manager will oversee client onboarding activities,...


  • Barcelona, Barcelona, España Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Cloud Services Delivery Manager to drive sales to delivery handover and customer onboarding. This role will cover all technical and project aspects, including IP ranges, Load Balancer setup requirements, VPN networks, and more.Key ResponsibilitiesSupport tickets handling, bridging customer queries and...


  • Barcelona, Barcelona, España SAP A tiempo completo

    At SAP, we foster a collaborative culture that enables you to bring out your best. Our focus is on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and purpose-driven work. We offer a highly collaborative environment with opportunities for learning and development, recognition of individual contributions, and...


  • Barcelona, Barcelona, España SAP A tiempo completo

    Overview: At SAP, we empower you to excel in a collaborative environment that prioritizes innovation and customer satisfaction. Our purpose-driven approach fosters growth, learning, and recognition for your individual contributions. With a strong focus on delivering exceptional service, we ensure operational excellence and drive business success.About the...


  • Barcelona, Barcelona, España SAP A tiempo completo

    SAP SE is a leading provider of enterprise software and services. We are committed to helping our customers achieve their goals through innovative technology solutions.The estimated annual salary for this position is $120,000 - $180,000 based on national averages in the United States.About the JobWe are seeking an experienced Client Delivery Manager to join...


  • Barcelona, Barcelona, España Sap A tiempo completo

    About UsSAP enables organizations to run at their best. Our collaborative culture focuses on delivering exceptional results while fostering a supportive and inclusive environment.The TeamOur Customer Delivery Engagement (CDE) team is the global face of SAP's Enterprise Cloud Services organization, providing expertise in commercial, project, and technical...


  • Barcelona, Barcelona, España SAP A tiempo completo

    About SAPSAP is a market leader in end-to-end business application software and related services. Our innovative solutions help customers worldwide work together more efficiently and use business insight more effectively.As a cloud company with 200 million users and over 100,000 employees worldwide, we are committed to personal development, collaboration,...


  • Barcelona, Barcelona, España SAP A tiempo completo

    SAP Enterprise Cloud Services (ECS) is a leading provider of cloud-based solutions for businesses. We are committed to delivering exceptional customer experiences and driving business growth through innovative technology solutions.The estimated annual salary for this position is $125,000 - $185,000 based on national averages in the United States.About the...


  • Barcelona, Barcelona, España SAP A tiempo completo

    Job DescriptionAbout the RoleThe Client Delivery Manager plays a crucial role in serving our customers and providing quality remote and on-site services to fit their needs and complexity. After initial contract execution, this individual is the primary SAP ECS contact for the client and assumes end-to-end accountability of the engagement. They are...


  • Barcelona, Barcelona, España SAP A tiempo completo

    Unlock Your Potential as a SAP Technical Service ManagerAre you ready to take your career to the next level as a highly skilled SAP Technical Service Manager? We are seeking an accomplished Senior SAP Technical Consultant to join our team and contribute to our mission of helping customers achieve success through innovative technology solutions.About the...


  • Barcelona, Barcelona, España Sap A tiempo completo

    We are seeking a highly skilled Senior SAP Cloud Architect to join our team at SAP. This is an exciting opportunity for someone with strong technical expertise and excellent communication skills to contribute to our global strategy of helping customers adopt SAP S/4HANA on their path to the Intelligent Enterprise.About the RoleAs a Senior SAP Cloud...


  • Barcelona, Barcelona, España SAP A tiempo completo

    Unlock your potential as a Senior Cloud Solutions Manager at SAP, where you'll be responsible for delivering top-notch cloud solutions to our clients. With 4+ years of experience in project management or SAP Operations and a strong background in customer-facing roles, you'll excel in this position.About the CompanySAP is a global leader in enterprise...