Medical Information Professional

hace 1 semana


Madrid, Madrid, España Pfizer A tiempo completo
Job Overview

Pfizer is a patient-centric company, guided by our four values: courage, joy, equity, and excellence.

We are seeking a Medical Information Professional to join our team. This role provides technical and medical information to Healthcare Professionals and patients/caregivers with a high degree of quality and customer service in the local language.

Responsibilities
  • Assist with second-line content management activities
  • Respond to inquiries received via multiple channels within required timelines and standards
  • Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines
  • Identify and report adverse events and product quality complaints within required timelines
Requirements
  • Degree in a life science/healthcare field required
  • 1-2 years of medical information or relevant work experience, preferred
  • Customer Service experience, preferred
  • English and Italian (C1)
  • Strong oral and written communication skills
Benefits
  • $60,000 - $80,000 per year salary
  • Occasional business travel
  • Flexible work schedule
  • Equal Employment Opportunity
About Us

We believe that a diverse and inclusive workforce is crucial to building a successful business.



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