Medical Information Professional
hace 1 semana
Pfizer is a patient-centric company, guided by our four values: courage, joy, equity, and excellence.
We are seeking a Medical Information Professional to join our team. This role provides technical and medical information to Healthcare Professionals and patients/caregivers with a high degree of quality and customer service in the local language.
Responsibilities- Assist with second-line content management activities
- Respond to inquiries received via multiple channels within required timelines and standards
- Document the inquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines
- Identify and report adverse events and product quality complaints within required timelines
- Degree in a life science/healthcare field required
- 1-2 years of medical information or relevant work experience, preferred
- Customer Service experience, preferred
- English and Italian (C1)
- Strong oral and written communication skills
- $60,000 - $80,000 per year salary
- Occasional business travel
- Flexible work schedule
- Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business.
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