Clinical Application Specialist for Newborn Hearing and Balance

hace 3 semanas


Valencia, Valencia, España Natus Medical A tiempo completo
Job Summary:

The Clinical Application Specialist for Newborn Hearing and Balance will provide pre- and post-sale clinical support for the Newborn Hearing and Hearing and Balance product line. This role will work closely with the sales team to support product demonstrations and lead clinical conversations and presentations to promote the development and expansion of hospital-based Newborn Hearing Programs.

Key Responsibilities:

• Provide pre- and post-sale clinical support for the Newborn Hearing and Hearing and Balance product line.
• Assist the sales team with demonstrations and presentations of the Newborn Hearing and Hearing and Balance product line and clinical applications of the system.
• Travel and meet with clinical decision makers and key accounts to promote the Newborn Hearing product line and assist with developing and implementing hospital-based Newborn Hearing Programs.
• Provide web-based presentations and demonstrations as required to meet customer needs.
• Develop relationships with key opinion leaders to promote and/or enhance alliances with them.
• Provide effective feedback to the downstream marketing team to tailor all marketing actions and collateral to meet local market needs.
• Provide customer training and product in-servicing as required.
• Assist in reviewing annual and monthly sales forecasts to see where you can help develop and close business.
• Work closely with technical support, sales, and customer service and serve as a liaison to ensure customer needs are met.
• Provide product and application training to current and newly hired employees.
• Attendance at newborn care team meetings remotely or in person as required.
• Provide and participate in company training sessions and presentations.
• Attend trade shows as directed.
• Review and stay up to date with new product offerings and provide insight into local market needs and clinical trends.
• Stay up-to-date and follow all quality system procedures related to this job, which can affect the quality of products or services provided to our customers and conform to RA/QA requirements.
• Maintain fiscal responsibility, adhering to corporate expense guidelines.
• Participate in special projects as directed.
• All other duties as assigned based on changing market conditions, company, and business needs.

Requirements:

• Master's degree in Audiology, Doctor of Audiology degree, or equivalent.
• 2+ years clinical experience required.
• State Licensure in Audiology preferred. Certificate of Clinical Competence in Audiology (CCC-A) or Board Certification in Audiology from AAA preferred but not required.
• Knowledge of various areas of audiology: newborn and school screening, hearing assessment, hearing aid fitting and verification, vestibular testing and interpretation, evoked potentials.
• Knowledge in common audiology PC applications: NOAH, Hearing aid manufacturer software.
• Knowledge in basic PC applications: MS Office (Excel, Word, Power Point), Outlook.
• Knowledge of clinical testing situations and ability to train a variety of clinicians at various expertise levels.
• Comfort in presentation skills and ability to speak in front of small and large groups.
• Comfort in a variety of environments and situations and flexibility to adapting situations.
• Valid driver's license.
• Proficiency in problem-solving and negotiation.

Physical Requirements:

Able to lift up to 25lbs

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