Clinical Application Specialist for Hearing and Balance
hace 1 día
At Natus Medical, we are seeking a highly skilled Clinical Application Specialist to join our team. This role will play a key part in providing clinical education and training to internal and external customers for North America sales activities.
Key Responsibilities:- Provide pre- and post-sale clinical support for the H&B product line, including hearing screening, hearing assessment, hearing aid fitting, vestibular, and electrophysiology.
- Deliver virtual and on-site customer training and product in-servicing as required.
- Assist the sales team with demonstrations and presentations of the H&B product line and clinical applications of the system.
- Travel and meet with clinical decision-makers and key accounts to promote the H&B product line and assist with developing and implementing customer segments.
- Provide web-based presentations and demonstrations as required to meet customer needs.
- Develop relationships with key opinion leaders to promote and/or enhance alliances with them.
- Provide effective feedback to downstream marketing teams to tailor all marketing actions and collateral to meet local market needs.
- Assist in reviewing annual and monthly sales forecasts to see where you can help develop and close business.
- Work closely with technical support, sales, and customer service to ensure customer needs are met.
- Provide product and application training to current and newly hired employees.
- Attend H&B team meetings remotely or in person as required.
- Participate in company training sessions and presentations.
- Participate in regional and national trade shows for CEU presentations and clinical knowledge expertise.
- Review and stay up-to-date with new product offerings and provide insight into local market needs and clinical trends.
- Stay up-to-date and follow all quality system procedures related to this job, which can affect the quality of products or services provided to our customers and conform to RA/QA requirements.
- Maintain fiscal responsibility, adhering to corporate expense guidelines.
- Participate in special projects as directed.
- Master's degree in Audiology, Doctor of Audiology degree, or equivalent.
- 2+ years clinical experience required.
- State Licensure in Audiology preferred.
- Certificate of Clinical Competence in Audiology (CCC-A) or Board Certification in Audiology from AAA preferred but not required.
- Knowledge of various areas of audiology: newborn and school screening, hearing assessment, hearing aid fitting and verification, vestibular testing and interpretation, evoked potentials.
- Knowledge in common audiology PC applications: NOAH, Hearing aid manufacturer software.
- Knowledge in basic PC applications: MS Office (Excel, Word, Power Point), Outlook.
- Knowledge of clinical testing situations and ability to train a variety of clinicians at various expertise levels.
- Comfort in presentation skills and ability to speak in front of small and large groups.
- Comfort in a variety of environments and situations and flexibility to adapting situations.
- Extensive travel is required; it is preferable that candidate is close to major airport for flexibility of travel.
- Valid driver's license.
- Proficiency in problem-solving and negotiation.
Natus Medical is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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