**Team Lead

hace 6 días

Madrid Centro, Madrid, España Awin A tiempo completo
About the Role

We are seeking a highly skilled and experienced Team Lead to join our Fraud Prevention team at Awin. As a key member of our team, you will be responsible for leading a team of Fraud Management Specialists and Developers in preventing and detecting fraudulent activities within our affiliate marketing network and online platforms.

Key Responsibilities
  • New Publisher Review: Conduct thorough reviews of new publisher registrations and communications to ensure compliance and authenticity.
  • Lifecycle Reviews: Conduct regular audits during the publisher lifecycle to identify and address any anomalies.
  • Anomaly Monitoring: Establish a robust monitoring system to detect anomalies for proactive fraud detection/prevention.
  • Payment Monitoring: Consistently review publisher payments on Awin and ShareASale platforms, focusing on identifying and analyzing any irregularities.
  • Fraud Prevention: Develop and implement comprehensive fraud detection and prevention measures and tools. Maintain detailed records of fraud management activities and sanctions, and effectively communicate findings to relevant stakeholders.
  • Business Requirements: Establish and maintain strong working relationships with colleagues within Awin to gather fraud prevention requirements from clients and partners and prioritize these according to business needs.
  • Documentation: Establish an accurate documentation process to have all team actions available for future reference.
  • Reporting: Set up a process to proactively report anomalies to relevant stakeholders and implement actions and recommendations for action.
  • Continuous Improvement: Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
  • Framework: Serve as the contact person for revising existing valid documents such as the T&C, the code of conduct, or best practices on a recurring basis.
  • Training and Advisory: Provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies.
Requirements
  • Language Proficiency: Must be fluent in English, knowledge of German is advantageous.
  • Affiliate Marketing Fraud Prevention: A minimum of 5 years' experience in Affiliate Marketing fraud prevention and/or fraud investigations is mandatory.
  • Online Environment Expertise: Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms and e-commerce environments.
  • Leadership skills: You already have at least 2 years of experience in leading a team of at least five people.
  • Client Service Excellence: Demonstrates exceptional client service skills with a proven track record of proactive engagement.
  • Time Management and Adaptability: Possesses strong time management skills and the flexibility to adapt to changing circumstances and challenges.
  • Multitasking in a Dynamic Environment: Capable of managing multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
  • Ownership and Accountability: Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
  • Positive Collaborator: Maintains a positive outlook with a strong team orientation and a demonstrated 'can-do' attitude, contributing positively to team dynamics and morale.
  • Technical Proficiency: Demonstrated skill in using the MS Office suite, especially MS Excel, Power BI, and Tableau. A strong willingness to learn and adapt to innovative technology systems, network tools, and processes is essential.
  • AI/ML/LLM Systems Experience: A deep understanding of how AI/ML/LLM works to identify anomalies and make predictions. A passion for working at the forefront of technology and innovation in fraud detection/prevention.
  • Tools Knowledge: A working knowledge of Asana, AdPolice, IPQS, and other fraud detection/management tools is highly favorable, indicating the ability to handle complex data analysis and visualization tasks effectively.

  • Team Lead

    hace 5 días

    Madrid Centro, Madrid, España 317 Elite Sales Team A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our 317 Elite Sales Team in Madrid. As a Team Lead, you will be responsible for leading a team of project managers and customer support specialists in our European Operations Center.The ideal candidate will have a strong background in operations management, with experience in...

  • Team Lead

    hace 5 días

    Madrid Centro, Madrid, España 317 Elite Sales Team A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our 317 Elite Sales Team in Madrid. As a Team Lead, you will be responsible for leading a team of project managers and customer support specialists in our European Operations Center.The ideal candidate will have a strong background in operations management, with experience in...

  • Team Lead

    hace 3 días

    Madrid Centro, Madrid, España 317 Elite Sales Team A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our Madrid-based European Operations Center (EOC). As a key member of our team, you will be responsible for driving our company's processes and leading a team of project managers and customer support specialists. Your primary focus will be on establishing best practices,...

  • Team Lead

    hace 3 días

    Madrid Centro, Madrid, España 317 Elite Sales Team A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our Madrid-based European Operations Center (EOC). As a key member of our team, you will be responsible for driving our company's processes and leading a team of project managers and customer support specialists. Your primary focus will be on establishing best practices,...

  • Sales Team Lead

    hace 7 horas

    Madrid Centro, Madrid, España ambis A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Sales Team Lead to join our team at Pleez. As a key member of our sales team, you will be responsible for leading a team of Account Managers and driving sales growth for our restaurant clients.Key ResponsibilitiesLead a team of Account Managers to achieve sales targets and drive business...

  • Sales Team Lead

    hace 4 horas

    Madrid Centro, Madrid, España ambis A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Sales Team Lead to join our team at Pleez. As a key member of our sales team, you will be responsible for leading a team of Account Managers and driving sales growth for our restaurant clients.Key ResponsibilitiesLead a team of Account Managers to achieve sales targets and drive business...

  • Team Lead Consulting

    hace 5 días

    Madrid Centro, Madrid, España Hitachi ABB Power Grids A tiempo completo

    About the RoleWe are seeking an experienced Team Lead to lead our Power Consulting team in Spain. As a key member of our team, you will be responsible for the development of advisory projects for major electricity sector agents, including distribution, transmission, retailers, and generators.Key ResponsibilitiesTeam Leadership: Define operating guidelines...

  • Team Lead Consulting

    hace 5 días

    Madrid Centro, Madrid, España Hitachi ABB Power Grids A tiempo completo

    About the RoleWe are seeking an experienced Team Lead to lead our Power Consulting team in Spain. As a key member of our team, you will be responsible for the development of advisory projects for major electricity sector agents, including distribution, transmission, retailers, and generators.Key ResponsibilitiesTeam Leadership: Define operating guidelines...

  • Cybersecurity Team Lead

    hace 3 días

    Madrid Centro, Madrid, España Swiss Re A tiempo completo

    About the RoleAs the Team Lead of Detection Security Engineering at Swiss Re, you will be responsible for leading a high-performing engineering team focused on delivering high-quality, near-real-time cybersecurity detections. You will work in a hybrid setup, balancing work from home and office premises.About the TeamThe Security Team is the focal point for...

  • Sales Team Lead

    hace 7 días

    Madrid Centro, Madrid, España Winning A tiempo completo

    Job Summary:We are seeking a highly experienced Sales Team Lead to join our team at Winning. As a key member of our sales leadership team, you will be responsible for managing and guiding a team of Account Executives to achieve and exceed sales targets.Key Responsibilities:Sales Strategy Development: Develop and implement effective sales strategies to drive...

  • Sales Team Lead

    hace 1 semana

    Madrid Centro, Madrid, España Winning A tiempo completo

    Job Summary:We are seeking a highly experienced Sales Team Lead to join our team at Winning. As a key member of our sales leadership team, you will be responsible for managing and guiding a team of Account Executives to achieve and exceed sales targets.Key Responsibilities:Sales Strategy Development: Develop and implement effective sales strategies to drive...

  • Technical Writing Team Lead

    hace 4 días

    Madrid Centro, Madrid, España Glia A tiempo completo

    Glia's Technical Writing Team Lead OpportunityGlia is a leading provider of AI-powered customer engagement solutions for financial institutions. We're seeking an experienced Technical Writing Team Lead to join our team and help us create high-quality product documentation that supports our rapid growth and user adoption.About the RoleAs a Technical Writing...

  • Technical Writing Team Lead

    hace 3 días

    Madrid Centro, Madrid, España Glia A tiempo completo

    Glia's Technical Writing Team Lead OpportunityGlia is a leading provider of AI-powered customer engagement solutions for financial institutions. We're seeking an experienced Technical Writing Team Lead to join our team and help us create high-quality product documentation that supports our rapid growth and user adoption.About the RoleAs a Technical Writing...

  • Department Manager/Team Lead

    hace 2 días

    Madrid Centro, Madrid, España Nike A tiempo completo

    Nike Retail Team MemberAbout the Role:Nike Retail is a dynamic and fast-paced environment where you will have the opportunity to work with a talented team of individuals who are passionate about delivering exceptional customer experiences. As a Department Manager/Coach, you will play a key role in leading a team of sales floor employees to achieve sales...

  • Department Manager/Team Lead

    hace 3 días

    Madrid Centro, Madrid, España Nike A tiempo completo

    Nike Retail Team MemberAbout the Role:Nike Retail is a dynamic and fast-paced environment where you will have the opportunity to work with a talented team of individuals who are passionate about delivering exceptional customer experiences. As a Department Manager/Coach, you will play a key role in leading a team of sales floor employees to achieve sales...

  • Sales Team Lead

    hace 7 días

    Madrid Centro, Madrid, España Importante empresa A tiempo completo

    Job Summary:Importante empresa is a leading business in the e-commerce industry, with a large and fast-growing marketplace where millions of customers transact with hundreds of thousands of selling partners. We are seeking a highly ambitious and results-driven individual to join our ES Marketplace team as a Manager, New Seller Recruitment.This is a great...

  • Sales Team Lead

    hace 1 semana

    Madrid Centro, Madrid, España Importante empresa A tiempo completo

    Job Summary:Importante empresa is a leading business in the e-commerce industry, with a large and fast-growing marketplace where millions of customers transact with hundreds of thousands of selling partners. We are seeking a highly ambitious and results-driven individual to join our ES Marketplace team as a Manager, New Seller Recruitment.This is a great...

  • Software Development Team Lead

    hace 6 días

    Madrid Centro, Madrid, España Sector Alarm AS A tiempo completo

    **Job Summary**Sector Alarm AS is seeking an experienced Engineering Manager to lead our full stack software development team. As a key member of our organization, you will be responsible for overseeing the development and maintenance of software solutions that enhance customer safety and security.**Key Responsibilities****Lead the Development Team**:...

  • Software Development Team Lead

    hace 6 días

    Madrid Centro, Madrid, España Sector Alarm AS A tiempo completo

    **Job Summary**Sector Alarm AS is seeking an experienced Engineering Manager to lead our full stack software development team. As a key member of our organization, you will be responsible for overseeing the development and maintenance of software solutions that enhance customer safety and security.**Key Responsibilities****Lead the Development Team**:...

  • Customer Success Team Lead

    hace 2 días

    Madrid Centro, Madrid, España Winning A tiempo completo

    About the RoleJob Type: Full-timeLocation: Madrid, SpainJob Description:The Global Lead Customer Experience will manage a team of 5 experts in Customer Experience and Engagement. The main tasks will include:Create engagement actions and take ownership of the main engagement KPIs (churn, upsell, downsell) across 3 markets.Build, lead, develop, and train a...