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Technical Writing Team Lead
hace 2 meses
Glia's Technical Writing Team Lead Opportunity
Glia is a leading provider of AI-powered customer engagement solutions for financial institutions. We're seeking an experienced Technical Writing Team Lead to join our team and help us create high-quality product documentation that supports our rapid growth and user adoption.
About the RoleAs a Technical Writing Team Lead, you will be responsible for leading a team of technical writers located in Estonia, remotely. Your primary goal will be to develop and implement a content strategy that aligns with Glia's business objectives and supports the success of our customers.
Key Responsibilities- Team Leadership and Development
• Foster a collaborative and inclusive team environment that encourages open communication, feedback, and growth.
• Conduct regular 1:1 meetings with team members to discuss their progress, goals, and challenges.
• Provide guidance and support to team members to help them develop their skills and expertise.
• Identify opportunities for team members to take on new challenges and responsibilities. - Hiring and Onboarding
• Develop and implement a hiring process that attracts top talent and ensures a smooth onboarding experience for new team members.
To be successful in this role, you will need:
- Proven experience in technical writing and team leadership.
- Excellent communication and interpersonal skills.
- Ability to develop and implement a content strategy that aligns with business objectives.
- Experience with hiring and onboarding processes.
